• Reduce Costs with the Four As of Unified Communications Technology
    Productivity & Efficiency

    Reduce Business Costs with the Four “A”s of Unified Communications Technology

    Rising energy bills, increased salary demands, high supply costs, equipment maintenance, software subscriptions, and inflation: business costs keep rising. Spending to stay competitive in today’s market while maintaining a cautious eye on the bottom line is the new modus operandi.
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  • Mitel User Group Celebrates 10K Member Milestone
    Customer Experience

    Mitel User Group Celebrates 10K Member Milestone

    To celebrate the Mitel User Group’s (MUG) 10,000 member milestone, Global MUG Director Bob Baddeley and Mitel EVP and CSO Graham Bevington discussed the group’s purpose, Mitel end-user success stories, the key benefits of being a MUG member, and plans for the future.
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  • Financing IT Equipment Superhero compressed
    Digital Transformation

    Financing IT Equipment Keeps Government Workforces Productive

    The public sector landscape has changed dramatically. As technology advances and the nature of work evolves, citizens and public sector employees demand more seamless digital experiences.
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    Remote Working

    Is Hybrid Working the Future or Just a Temporary Solution?

    When all non-essential workers shifted to remote work, many employees thoroughly enjoyed the extra time at home.
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  • MiVoice Business SMB
    Product News

    Why Small and Medium Businesses Get More with MiVoice Business

    Small and medium businesses, often called SMBs or SMEs, may have a smaller footprint than their enterprise counterparts, but they have a significant impact. Today, in Organization for Economic Cooperation and Development countries, SMBs account for about 99 percent of firms, and 70 percent of all jobs, contributing more than 50 percent of GDP. Looking through a comprehensive, global lens, SMBs account for 90 percent of all businesses. They are vital employers and key to creating jobs — accounting for more than 50 percent of employment worldwide.
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  • Build a Stronger CX Strategy The Top 3 EX Tips Every Business Needs
    Customer Experience

    Build a Stronger CX Strategy: The Top 3 EX Tips Every Business Needs

    The customer experience (CX) has taken center stage for quite some time now as businesses focus on delivering personalized, frictionless experiences. But successful companies quickly realize it’s time for the employee experience (EX) to share some of the spotlights.
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  • Stay Connected During Weather Emergencies and Natural Disasters with Mass Notifications header Mitel
    Enterprise Communications

    Stay Connected During Weather Emergencies and Natural Disasters with Mass Notifications

    Monsoons, volcanoes, wildfires, droughts, hurricanes, and typhoons. Natural disasters have been occurring with more severity and frequency than ever. In 2022, extreme weather events broke records worldwide and are on a dangerous upward trend.
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  • 3 Ways Successful Businesses are Boosting Customer and Employee Loyalty
    Customer Experience

    3 Ways Successful Businesses are Boosting Customer and Employee Loyalty

    As our world becomes more digitized and daily interactions span multiple channels, customers and employees expect seamless interactions and communications. Whether customers need to chat online after hours with a live service representative or employees need to communicate quickly with a colleague to answer a customer’s questions, a virtual component is a given in almost every interaction.
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  • Green Flags Hero - compress
    Cloud Migration

    Is Your Unified Communications Vendor Reliable? Look for These Green Flags

    When people are asked to list the most important qualities of a successful and lasting relationship, trust is often one of the top answers.
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