• healthcare worker burnout
    Customer Success

    Improve the Healthcare Professional Experience and Reduce Burnout with these 7 Steps

    How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being.
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  • healthcare worker burnout
    Customer Success

    Improve the Healthcare Professional Experience and Reduce Burnout with these 7 Steps

    How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being.
    Read more
  • Mitel Small Business Communication
    Expert Insights

    Modern Unified Communications Solutions are a Game Changer for SMBs

    From a global pandemic to inflation-hitting highs that have been unseen since the 1970s, small business owners know all too well the importance of preparedness to handle business disruption. Not to mention, customer expectations have reached an all-time high, and delivering an optimal customer experience has become more critical than ever before. On the flip side, employee needs have also changed, with many desiring more flexible and fulfilling work options.
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  • 5 Reasons to Get Excited About MiContact Center Business
    Product News

    5 Reasons to Get Excited About MiContact Center Business 10.0

    Mitel’s MiContact Center Business (MiCCB) release 10.0 is now available and packed with more features to satisfy customers and contact center agents. That’s good news for businesses when customers seek more personalized experiences, even as contact center agents feel less satisfied with their jobs. So, let’s look at five new features in MiCCB 10.0 designed to make everyone happy.
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  • Uplifting the Healthcare Industry with Cloud-Based Communications
    Cloud Migration

    Uplifting the Healthcare Industry with Cloud-Based Communications

    The past several years have marked a “before” and “after” in the world of communications.
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  • Mitel Libro Credit Union Performance Monitoring
    Communications & Collaboration

    How Libro Credit Union Enhanced Member Experiences with Performance Monitoring

    In the fast-paced and highly regulated financial services industry, IT teams face several critical challenges regarding user performance monitoring. These challenges stem from the complex nature of financial institutions, which operate in dynamic and geographically dispersed environments and must ensure secure and reliable communication across various locations and user devices.
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  • Transforming the Healthcare Experience with Emerging Technologies
    Industries

    Transforming the Healthcare Experience with Emerging Technologies

    The healthcare digital transformation is underway, creating a seismic shift in the doctor-patient experience. Already, it’s an essential tool for optimizing patient care, enhancing efficiency, and enabling tailored treatments, but the future applications are even more extensive.
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  • 5 Top Tech Trends in Higher Education
    Digital Transformation

    5 Top Tech Trends in Higher Education

    Higher education is entering a new era. Colleges and universities have been forced to reevaluate their traditional approaches to learning and rapidly adopt new technology to meet students’ evolving expectations.
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  • A Seamless Approach to University Admissions with Unified Communications and Collaboration
    Communications & Collaboration

    A Seamless Approach to University Admissions with Unified Communications and Collaboration

    Over the past few years, higher education has undergone a seismic shift. As universities and colleges faced remote classes, lower levels of enrollment, and reductions in funding, they had to navigate digital transformation for online learning and admissions quickly.
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