• dont fall behind HERO
    Customer Experience

    3 Reasons You Can’t Afford to Let Your Communications System Fall Behind

    We’ve all watched high-performance athletes lose a race by mere fractions of a second. It's compelling to watch whether the athlete is running on a track, racing down a ski hill, or skimming across a swimming pool.
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  • People collaborating on a coach
    Application Integrations

    Unlocking Comprehensive Unified Communications with Mitel and Microsoft Teams

    Microsoft Teams is a strong market leader in collaboration solutions. Its native integration with Microsoft 365 is one of the reasons for its rapid growth to an estimated 300 million users.
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  • Business-Phone-Headset-Etiquette-Rules
    Business Phones

    5 Essential Business Phone Headset Etiquette Rules for Work

    Once upon a time, office workers walked around with cricks in their necks from cradling phone handsets between their heads and shoulders. Fortunately, phone technology has advanced since then.
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  • Mitel in the News Recap header
    Company News

    Mitel in the News: 13 Stories You Might Have Missed from 2023

    Welcome to a special edition of our regular roundup of Mitel news from around the globe. We are looking back at some of our favorite stories from 2023 to mark the New Year.
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  • A woman looking at her laptop during the sunset
    Company News

    Mitel's Products, Programs, and People Awards of 2023

    2023 was a big year for Mitel, not just because of our 50th anniversary. We’ve been honored with awards from several prestigious organizations thanks to our industry-leading unified communications and collaboration technology and exceptional leadership.
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  • Mitel Insurance Customer Service Experience
    Customer Experience

    Earn Insurance Customers for Life with Meaningful Customer Service Experiences

    The adage that retaining current customers is more cost-effective than acquiring new ones has never been more critical than in today’s insurance industry. Faced with increasing competition, insurance companies must closely monitor existing customers’ needs to succeed in any market.
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  • Happy Customer Hero - compress
    Customer Experience

    Why Consumers Need Digital Interactions to be More Human

    Consumer expectations for business interactions have climbed to new heights.
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  • Mitel 50's birthday
    Company News

    Mitel at 50: A Year-Long Celebration

    Mitel commemorated our 50-year journey in 2023, marking a significant milestone in the company's evolution. Since 1973, Mitel has pioneered telecommunications, shaping how organizations worldwide connect and communicate. This year, we emphasized enduring commitment to excellence in communication solutions.
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  • Mitel IAP screen
    Customer Experience

    Revolutionize Customer Engagement with Mitel’s Interactive Account Planning Tool

    In the ultra-competitive unified communications (UC) market, the landscape of products is increasingly nuanced, making it more difficult to differentiate portfolios and stand out to customers. Adding to the challenge, new and traditional competitors constantly impose themselves on customers with attractive new offers.
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