Emergency Response Solution for Healthcare

For healthcare organizations, every second counts when it comes to quickly managing emergency events. This requires an appropriate communication solution that is fully integrated into the healthcare workflow, so that the right information reaches the right people at the right time.
Alarm Notification on DECT Phone

Situation Analysis of Management of Emergency Events

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Staff Presence

In a hospital setting, critical doctors and nursing staff can be anywhere in the hospital to perform work, often caring for other patients. Because nurses and doctors work in shifts, knowing who is on duty is problematic and crucial to finding the right people who are available within seconds.

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Alarm Fatigue

Events and alarms that constantly sound or flash in display settings on the wall in a healthcare environment leads to alarm fatigue or sensory overload. The large number of alarms coming in without proper prioritization and awareness can lead to alarm hypersensitivity and missed alarms with tragic consequences.

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Healthcare Workflows

With an effective communication solution, healthcare workflows can be integrated so that data is collected from multiple sources, interpreted and then securely distributed to the right people, wherever they are. In a cardiac care unit, changes in a patient's condition can be immediate and real-time communication saves seconds that save lives.

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We Support Your Success

Thousands of financial institutions across the globe rely on Mitel to improve the agent experience. Mitel's integration with Generative AI powered virtual agents and agent assist platforms, voice biometrics providers, and CRM vendors empower your agents with the tools to deliver exceptional service to your clients which increases agent satisfaction.

Communications-Enhanced Healthcare

To make a difference in healthcare, you need a different kind of communications system - a high-performance communications solution with healthcare integrations that work in harmony. Mitel UC solutions integrate with healthcare workflows and alarm/mass notification systems to keep staff and patients safe. Mitel provides flexible on-site, hybrid or cloud deployments, depending on the preferences of the healthcare organization.

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Mobility Enabled Hospitals

Benefit from a high-performance, distributed and scalable DECT architecture solution that is fully integrated with your existing Mitel UC solution and your applications. The dedicated frequency band allows you to communicate securely without interference where the 700d provides access to your centralized directory, comprehensive messaging and alarms. The phones support message priority, color-coded display to indicate priority, interactive messaging, and programmable answer buttons in the message for faster responses to create a secure environment.

DECT phone

Nurse Call Integrations

The nurse call system collects data from multiple sources including medical devices, fall sensors, patient’s nurse-call button and more. It centralizes care processes and emergency call systems in hospitals to reduce staff workload and increase the quality and efficiency of care services. Mitel has integrations with nurse call systems that enable a comprehensive and customized experience of workflows, business communication and mobility for the healthcare staff.

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Reliable Alerting and Communication Solutions

Knowing about an issue means action can be taken to mitigate any potential impact before it becomes a problem. Optimize business processes and alerting procedures in combination with emergency calls, nurse call systems and security incidents in the healthcare environment.

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Critical Communcation and Notifications

When an emergency occurs, your organization needs a fast, efficient and reliable way to notify staff to keep everyone safe. Designed for today's modern organization, Mitel's routine and notification solution enables reliable communication across a wide range of channels and devices to keep everyone safe, informed and connected during emergencies - no matter where they are.

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