Ascom i62, Myco, and Unite Platform
Ascom Americas
App Overview
Ascom's Unite software communications platform is an all-in-one solution that enables efficient and seamless communication across various devices and systems. The platform is designed to boost productivity, speed up response times, and improve workflows by simplifying communication processes. With Unite, users can access different communication channels, such as voice, messaging, and alerts, from a single interface. The platform supports integration with Mitel's MiVoice MX-ONE, ensuring compatibility and interoperability. Moreover, Unite also features secure messaging, voice recording, and an advanced alerting system. In summary, Ascom's Unite is a flexible and reliable software communications platform that streamlines communication, reduces errors, and enhances collaboration in diverse business environments.
Benefits of Ascom i62, Myco, and Unite Platform
User empowerment
Staff get the information they need to make smart decisions. Context-rich data made accessible via mobile devices, workstations and/or web apps.
Interoperable
Vendor-neutral. Interoperable with thousands of third-party systems. Consistent behavior and GUI across all devices.
Modular, Scalable
Expand and adapt to meet changing needs. Scalable from an on-site system for a single department/ward, up to remote mult-site, multi-organization solutions.
Features
- Connect, communicate, and collaborate across the enterprise
- Receive alerts, engage in secure chat and voice calls, and manage tasks
- Secure, encrypted communications
- Supports multimedia video, audio, images
- Activate teams and monitor to ensure responses to critical incidents
- Device and platform independent
- Customizable task management
- Timely delivery of alert notifications
- Filter and prioritize alerts with automated redirection and escalation
- Role-based assignment of alerts
- Configurable buttons: accept, reject, initiate call, launch system
- Search staff directory for quick access to key stakeholders
- Interoperable with 3rd paty systems like fire alarms, medical devices, etc.
- Complies with all main regulatory regimes (EU, US FDA, Canada, Australia)
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| I62 (SIP) version 5.4.2 | MiVoice MX-ONE | 7 | 16-4940-00431 |
| Myco R3 version 2.3.0 | MiVoice MX-ONE | 7 | HO1016 |
| Myco R3 version 2.3.0 | MiVoice Business | 9.1 SP1 | HO1011 |
| Myco R3 version 2.3.0 | MiVoice Office 400 | 6.3 | HO4281 |
| Myco R3 version 2.3.0 | MiVoice 5000 | 7.2 SP1 | HO4695 |
Certification
Approved: The 3rd party solution or service is interoperable with the Mitel product(s), for specific regional market(s) and is eligible for Mitel MSA Support.
How to Get
Please visit www.ascom.com
Support
Application support: Reach out to Ascom support at www.ascom.com
Integration support: Please contact your Mitel Channel Partner/Reseller
About Ascom Americas
Ascom is a global solutions provider focused on healthcare ICT and mobile workflow solutions. Ascom's vision is to close digital information gaps allowing for the best possible decisions—anytime and anywhere. Ascom’s mission is to provide mission-critical, near real-time solutions for highly mobile, ad hoc, and time-sensitive environments. Ascom healthcare communication solutions are trusted by thousands of hospitals around the world. Interoperable with a vast range of existing healthcare systems and medical devices, Ascom solutions help clinicians deliver even better care in even less time. Ascom healthcare solutions range from consulting to critical care management and everything in between.
Corporate: https://www.ascom.com/
North America: https://www.ascom.com/north-america
UK: https://www.ascom.com/uk
Website:https://www.ascom.com/north-america/about-us/who-we-are/contact-us/