MiVoice 5380 Operator

Retaining a clear overview and connecting incoming calls in the shortest possible time is a priority in call centers, as well as for small businesses where multiple tasks are performed such as call handling. For this reason, it is even more important that the functions of the switch are designed to be simple, clear, and efficient. MiVoice 5380 Operator works well with MiVoice Office 400.
MiVoice 5380 Operator

Benefits of MiVoice 5380 Operator

All Information at a Glance

All incoming calls are clearly displayed in detail on the large extension display module. As soon as the call is accepted, all details about the caller are available on the large telephone display. In this way, all the important functions can be called up directly using the intelligent Fox key.

Check Your Team Status in Seconds

If team keys are allocated on the extension display module, the LEDs integrated in the keys indicate whether the specific employee is currently busy or free, or whether employee has an incoming call. External calls are indicated by a red LED and internal calls by a green LED.

Easily Manage Heavy Call Loads

When needed, the call handling can be distributed to several employees. All operators can simultaneously access and accept the calls and then connect them.

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Made for Small and Medium-Size Companies

The MiVoice 5380 Digital Operator is especially adapted to meet the requirements of an attendant switchboard in small and medium-sized companies. At the same time, it offers the flexibility to ensure that the call management can be customized to individual needs.

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Share Your Attendant Switchboard

Where several companies work in the same premises, they can share a common attendant switchboard. Incoming calls are displayed in such a way that the attendant can answer them with the specific company name.

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White Paper

Aragon Research Names Mitel Contact Center Leader for 2025

As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market 

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