MiVoice Office 400

Looking for a communications system that has all the capabilities typically associated with a large business but a price and form factor to better suit the smaller organization? Mitel’s MiVoice Office 400 could be just what you are looking for. We have built on our strong heritage and continue to innovate to bring you a flexible system offering everything from simple analog telephony to full Unified Communications and video and video collaboration – taking the best of on-site solutions and complementing it with some cloud based services to help keep your up to date but in control.
Someone looking at a phone in a coffee shop

Benefits of MiVoice Office 400

Designed for SMBs

Built with the smaller business in mind, Mitel’s MiVoice Office 400 serves millions of users in a range vertical markets including retail, healthcare, professional services, hospitality and engineering.

Wide Range of Applications

Mitel delivers a wide range of applications to support your business and make it easy for you to link your UC system with other business applications – connecting the dots to help you deliver the best service to your customers, patients, and guests.

More Devices to Meet Your Needs

Looking for phones? Whether it’s wired phones, cordless phones, or softphone, Mitel has you covered. We offer a full range of devices to suit the needs of different user profiles including accessories to customize your solution.

Flexible Deployment

MiVoice Office 400 is available on dedicated Small & Medium Business Controller (SMBC) hardware or as a software-based solution. It can be deployed within a single site or in a centralized or distributed architecture for a multi-site network, scaling with you as your business changes.

Adaptable to Your Budget

With built-in applications and a simple licensing model, MiVoice Office 400 meets the budget requirements of small businesses, with upfront or subscription-based pricing models.

Future-Proof Solution

Mitel’s MiVoice Office 400 makes it easy to stay up to date with the latest features and make the most of your investments. It’s one of the reasons why Mitel customers remain customers for years.

Is this product right for you?

Find the ideal product for your needs, or request a demo from one of our experts.

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SUPPORTS MULTIPLE USER PROFILES

User profileTelephony usersIP usersEntry usersPremier UsersElite Users
ProfileOccasional, lift, security, door phone, etc.Need voice-based servicesNeed voice, chat, and softphoneNeeds voice, chat, softphone and collaboration toolsNeeds voice, chat, softphone, collaboration and other specialist services (reception, workflow, workgroup)
SIP desktop-✓✓✓✓
Mitel One--✓✓✓
MiTeam Meetings---✓✓
ACD agent and operator----✓

Collaboration with Mitel One

Mitel One on MiVoice Office 400 delivers all the communications needs for a small business in a single application including voice, video, and messaging in one intuitive app on both desktop and mobile. As a cloud-based solution, it’s easy to deploy, always up to date, and supports rapid onboarding with its intuitive design. Communicating and collaborating with employees, partners, and customers has never been easier.

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Mitel One Screenshot

Hybrid and remote working

MiVoice Office 400 provides software and hardware that enhance remote and hybrid working. Your coworkers will get the flexibility and freedom they look for while keeping productivity, reachability, and security at the highest standards.

A guy looking at his phone in a coffee shop

Versatility for Unified Communications

MiVoice Office 400 can be easily linked with other business applications to better serve your customers and boost employee productivity.

Mitel Dialer

Mitel Dialer is a lightweight, serverless, “click to call” and “call pop-up” application for onsite call managers.

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MiContact Center Business

With MiContact Center Business’ sophisticated, omnichannel customer experience management platform, small businesses who require full contact center capabilities can become customer-centric organizations via their own dedicated call center.

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Upgrade

Upgrade Your MiVoice Office 400 for the Future of Business Communication

Explore new features, enhanced performance, and seamless transitions with the latest MiVoice Office 400 upgrades.

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Features

  • Wide selection of phones and accessories
  • Easy-to-deploy softphone for PC or mobile with voice, presence, and chat
  • Fully integrated solutions for highly mobile workers (hotdesking, DECT, mobile clients)
  • Video collaboration
  • Easy to connect and integrate with other applications (APIs, CSTA, TAPI)
  • Onboard voice messaging, auto attendant, and audio conferencing

  • Web-based tools for users and administrators
  • Workflows, advanced call routing, and CRM integration
  • Operator console, standalone, or PC-based
  • Directory integrations
  • Cloud connected so applications are always up to date
  • Vertical solutions for hospitality & healthcare including property management systems integration, alarming, billing, notification, and nurse call integration
Support

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