On-site and Hybrid Cloud for Healthcare Organizations
Communications-Enhanced Healthcare for Healthier Patients and Resilient Workforces
With Mitel’s contact center solutions, you can create an exceptional experience for your patients with omnichannel experiences featuring interaction routing, self-service IVR, AI-support, and workforce optimization tools tailored to your business workflows. Manage event notifications and confirmations to deliver faster, higher quality critical care to your patients when they need it.
Transforming Healthcare Communications Systems
Modernization
Future-proof your investments with a self-paced migration path that fully integrates with your existing healthcare applications. Reap the benefits of continuous connectivity and deeper back-office integrations.
Omnichannel
Your patients want more control over how they interact with their healthcare providers. With Mitel’s omnichannel solutions, patients and employees can reach the right person at the right time on their preferred communications medium.
Cost Effective
Many healthcare organizations are comprised of several group that operate independently, adding time and complexity to their information systems. By investing in a unified solution built for effective communications, you can significantly reduce your operating costs.
Reliable. Easy to use. Migrate at your own pace.
Our team is ready to help you find the solution that's right for you.
Together, We Care Better
Scalability and Deployment Flexibility
Mitel provides complete world-class unified communications and collaboration (UCC) solutions to healthcare and elderly care organizations, supporting installation from very small clinics up to very large healthcare organization with 100,000+ users, from a single logical system to global deployments. Through multiple delivery options and hybrid deployment support, Mitel solutions adapt to your healthcare strategy, including combining on-premises deployments, virtualization, private cloud environments, and survivability to provide business continuity.
Connect Staff and Patients
Provide a foundation for better patient care by modernizing your communications platform with technology that integrates with healthcare applications and provides critical information to doctors, nurses, and medical attendants when they need it most. Mitel creates business efficiencies through mobility integration, messaging, and alarm management through dedicated devices and alarm servers supporting wired/Wi-Fi/DECT technologies to enable secure on-site mobility for your healthcare staff.
Mitel UCC Solutions
Simplicity and flexibility meet in Mitel’s unified communication and collaboration technology. Our UCC solutions empower your staff and patients by bringing voice, video, chat, messaging, and team collaboration tools together in an effective and user-friendly way. With solutions available in 100 countries, and ranked #1 in seven core markets, Mitel delivers the highest levels of performance, reliability, and security through our UCC solutions.
MiContact Center
Create exceptional experiences for your patients with Mitel's omnichannel patient experience (PX) solutions featuring interaction routing, self-service IVR, performance analytics, real-time dashboards, and workforce optimization tools.
Operator Consoles for Healthcare
Mitel provides attendant consoles for small and large healthcare organizations. The console is a PC-based call-handling setup with an intuitive graphical user interface for the healthcare department or nurse attendant. It offers quick access to call processing and telephony features – all from your PC. The corporate answering point is flexible and mobile, with teleworker support so attendants can work from anywhere, anytime.