Secure, Resilient, and Compliant Communications for Public Service

Now, more than ever, public agencies need communications solutions that are reliable, compliant, and secure. At Mitel, we are experts in meeting the demands and providing new solutions to public sector organizations as theyface increasing demand and scrutiny from citizens. Improve the service to your citizens while enhancing the productivity of your employees with Mitel Government Solutions.
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When It Matters Most, Mitel Delivers

Failure isn’t an option for public service organizations. They can’t afford for their phones or networks to be down. They have to be reachable by citizens and vice versa. In some cases, connectivity for government agencies can be a matter of death or life. Avoiding downtime is a combination of smart solution design (hardware and software) and solid service contracts backed up by a robust and agile service network. At the same time, public service agencies also have to obey the new laws, protect the privacy of users (and the well-being of employees), and preserve the integrity, residency, and security of data. Mitel helps you meet all those goals with trusted solutions that work smarter.

Secure and Reliable Service

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Secure Communications

Mitel constantly monitors the global cybersecurity space for all its platforms, across its global customer base, with close supervision from our engineers. When Mitel discovers a potential security threat, we quickly update your system through service packs and updates to make sure you stay protected.

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Compliance

Mitel’s regulatory compliance solutions include common controls that customers can use to address requirements in their regulated environments, such as security, privacy, and/or anti-fraud measures (e.g., PCI DSS, GDPR, HIPAA, Dodd-Frank Act, and MiFID II) via product features or through partnerships with providers.

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Survivability

Mitel offers world-class solutions to ensure systems for public services remain operational, even in adverse situations. Survivability is considered in the design of our solutions and inspires features such as our support for different deployment options, our best-in-class software assurance packages, 24x7 service, and our ability to meet the most demanding SLAs.
 

Reliable. Easy to use. Hassle-free to switch

Our team is ready to help you find the solution that's right for you

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Service and Software Assurance

Communications outages can cause costly and burdensome disruptions to citizens. With Mitel Professional Services and Software Assurance, you can have the peace of mind of continuous operability, real-time software updates, and cybersecurity updates in a platform you can trust.

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We’re a Sourcewell Vendor

Sourcewell has selected Mitel as their preferred provider of communications and collaboration solutions for the third time in nearly 10 years. Mitel has achieved this distinction by consistently meeting or exceeding evaluation criteria for product performance, service delivery, and value. Mitel's comprehensive solutions portfolio provides government agencies with the widest variety of technology options to ensure the successful implementation of their long-term strategies. Contract #022719-MBS.

SourceWell contract
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MiVoice Business

MiVoice Business provides government organizations with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility demanded by today’s customers.

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MiContact Center

Enhance your customer experiences and keep employees productive and engaged with Mitel’s enterprise-grade, omnichannel customer experience management platform.

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MX-ONE

Take advantage of a comprehensive and fully integrated communications solution tailored for mission-critical services, ranging from medium to very large organizations.

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