- Legal Services
- North America
- Midsize
Gearhiser, Peters, Elliott & Cannon, PLLC
At a time when staying connected is paramount, this US law firm chose a Mitel cloud communications system to meet its rapidly evolving needs. The switch boosted the flexibility and efficiency of both its in-office and remote workforces—plus delivered a level of business continuity that put everyone's mind at ease.
At a Glance
Named one of the country's best law firms, Gearhiser, Peters, Elliott & Cannon, PLLC knows how valuable advanced technology is for quality of service. When its aging on-site system began struggling to keep up with its changing needs, the team started a search for the best available communications technology. Their choice not only brought productivity to a new level, but also improved the employee experience for both its in-office and remote workforces.
"At first we considered going with another on-premises system, but InfoSystems, our solutions provider, made the case for a cloud-based solution that would support our immediate needs and provide more flexibility to adjust to any situation as our needs changed."—Patti Russell, Network Administrator
Goals
- greater maintenance support and simplified administration
- advanced technology to support the firm's evolving needs
- more features and capabilities for a growing remote workforce
Results
- simplified and much-improved system administration
- better maintenance support
- enriched employee experience for both in-office and remote workers
- peace of mind regarding reliability and business continuity
- no business disruption or downtime for implementation
- built-in reliability and redundancy
- all employees stay connected
- intuitive call routing
- easy user adoption