Product News
-
Application IntegrationsRead moreEmbracing GenAI at Mitel: Navigating the Next Wave of Innovation
Do you remember the times when businesses adopted the Internet? I’m hesitant to admit that I do. When thinking of those times over 30 years ago, I cannot help but draw parallels with what we are experiencing today as we explore the adoption of Generative AI (GenAI) technology. -
Application IntegrationsRead moreEnhancing Frontline Efficiency: Mitel's Newest Integrations and Solutions
It’s no surprise that we are passionate about unified communications (UC) and are focused on delivering hybrid cloud, vertical solutions, and offerings that improve the efficiency of frontline workers in those target verticals. -
Company NewsRead moreMitel's Products, Programs, and People Awards in 2024 (so far)
Over the first six months of 2024, we’ve had to find a little more room on the mantle. Mitel’s products, programs, and people continue to receive industry awards and recognition for demonstrating innovation, leadership, and value. -
Company NewsRead moreMitel in the News: 5 Stories You Might Have Missed in January
January is synonymous with the new year, but did you know it was also National Hot Tea Month? Of course, a cup of tea has long been a comforting workplace beverage, especially during the colder months -
Business PhonesRead moreWATCH: Enhance Building Security from Your Desk Phone with Mitel Access Control
Much has been written about protecting customer and employee data, but what about protecting your customers and employees? -
Company NewsRead moreMitel in the News: 13 Stories You Might Have Missed from 2023
Welcome to a special edition of our regular roundup of Mitel news from around the globe. We are looking back at some of our favorite stories from 2023 to mark the New Year. -
Product NewsRead more5 Subscription Myths Debunked
The subscription economy has grown over the last decade and is projected to grow exponentially over the next five years. -
Product NewsRead more5 Reasons to Get Excited About MiContact Center Business 10.0
Mitel’s MiContact Center Business (MiCCB) release 10.0 is now available and packed with more features to satisfy customers and contact center agents. That’s good news for businesses when customers seek more personalized experiences, even as contact center agents feel less satisfied with their jobs. So, let’s look at five new features in MiCCB 10.0 designed to make everyone happy. -
Product NewsRead moreSimplifying Operations: Mitel Administration and the Evolution of User Management
As the old saying claims, “Simplicity is the ultimate sophistication.” It is also the driving force for developing our new Administration for the MiVoice Business portal, building on our cloud-based administration framework, and simplifying the execution of day-to-day user management functions. -
Product NewsRead moreYour Virtual Receptionist is Mitel Voice Assist
Working in a small business or any lean organization can feel like being a midfielder on a soccer team. Sometimes you’re on offense making sales, sometimes on defense handling customer issues, and there’s often much running around in between. But it doesn’t have to be this way. If excellent customer service is your goal, Mitel is stepping up with the assist: our new Voice Assist solution.