Provide Excellent Patient Experiences

Healthcare providers often need to securely and conveniently connect remote medical staff with patients and family members.

Mitel provides patient-centric, remote consultation solutions that deliver high quality, secure experiences on the most convenient device, regardless of location.

Better patient care means a higher satisfaction rate and a higher reimbursement rate. Mitel’s validation in the healthcare market has laid the foundation for better patient care by modernizing the communications platform with technology that fully integrates with your existing healthcare applications. The cost rationalization of choosing Mitel’s unified communications and collaboration (UCC) solutions has enabled healthcare organizations to reduce their operational costs (operators, functions, or applications) as well as develop new functions offered to employees, all while securing their infrastructure.

Get outstanding performance features at the point of care that go beyond first-class infotainment. Receive information about hospital stay, simplify processes and improved productivity for everyone involved in healthcare. 
The hospital grade touch-screen terminals also provides direct integration to nurse call systems and clinical IT (, e.g. EMR, RIS/PACS, etc.) for simple and efficient access by the medical staff. 

Adding click-to-chat and click-to-call capabilities to patient portals improves access and response times between patients and healthcare providers. Integrated voice response (IVR) technology automates responses to routine inquiries 24x7x365, which enhances the patient experience and helps ensure patients get the information and assistance they need. Automate appointment booking, cancellations, and reminders to reduce no-show appointments.