Gain flexibility and Efficiency
Mitel Government Solutions can boost your service to the public in a secure, reliable, multi-departmental, and cost-effective way while providing the deployment flexibility that public administrations need. Efficiency is a must in every aspect of public services today: operational excellence, employee empowerment, ease of doing business, integration in complex tech environments, and the need for long-term strategic partnerships.
We’re Experts in Public Service
With Mitel Accelerate your Digital Transformation
Public Service and Satisfaction
Support multichannel interactions with citizens, colleagues, and public service partners for more agile and efficient communications. Mitel solutions can increase customer satisfaction, improve employee productivity, and prepare organizations for public service whenever and wherever they’re needed.
Interdepartmental Collaboration
Mitel provides unified communications and collaboration tools that bring departmental teams together to provide citizens with the services they need, from urgent police calls to tax questions.
Do More with Less
For public sector entities facing budget pressure, Mitel solutions are an investment in technology that delivers a quick ROI while reducing the cost to deliver services.
Flexible, reliable, secure, and efficient communications for government organizations
At Mitel, we are experts in public service communications and collaboration and we’re ready to work with you!
Interoperability Assurance
Citizens expect a coordinated, quick, and efficient response from government agencies, regardless of the underlying complexity or technology. Mitel offers proven, real-world examples of integrations with the most common tech stacks in government administrations around the world. Our open APIs allow us to integrate with virtually any relevant application today, using packaged or customized integrations.
Flexible Deployment
Mitel’s communications platforms, collaboration, and contact center applications are flexible enough to be deployed on premise, in a private cloud, or in the public cloud as a dedicated instance for optimal security.
MiVoice Business
MiVoice Business provides government organizations with a complete communications, collaboration, and customer experience solution. An incredibly feature-rich unified communications platform, MiVoice Business delivers the choice and deployment flexibility demanded by today’s customers.
MiContact Center
Enhance your customer experiences and keep employees productive and engaged with Mitel’s enterprise-grade, omnichannel customer experience management platform.
MX-ONE
Take advantage of a comprehensive and fully integrated communications solution tailored for mission-critical services, ranging from medium to very large organizations.