Sycurio Card Protect Voice+
by Sycurio
App Overview
Whether you are a Bank, an online Retailer, a Travel Agency, a Healthcare provider, or even an Education Facility, you are required to have in place a robust Data Security strategy and comprehensive internal controls. Any organization that collects credit card information from customers must be ready to manage this requirement while providing a compelling customer experience. Sycurio’s Card Protect Voice+ integrates with Mitel’s MiVoice Business and MiContact Center Business applications to help these institutions comply with PCI DSS regulations.
Benefits of Card Protect Voice+
Secure
Automatically secure customers' personal data during financial transactions.
Regulatory Compliance
Securely captures and dynamically verifies credit, debit card and bank account information in Card Not Present (CNP) for PCI compliancy.
Easy Integration
Seamlessly integrate Sycurio's Card Protect Voice+ with CRMs, telephony, IVRs, and Contact Centers.
Features
- Communication channel protection: Phone, Chat, Message, Email, Bots etc.
- Secures credit cards, debit cards, bank accounts, and PII
- Simplifies regulatory compliance for PCI-DSS, GDPR, HIPAA
- Secure browser, reporting and monitoring of the infrastructure
- Integrate seamlessly with CRMs, Telephony, Payment Service Providers, IVRs, CCaaS, UCaaS, and more
- Use familiar telephone keypad or speech recognition
- Agents cannot hear or see any secured data
- An easy, secure and consistent experience across all voice and digital channels
- Agent-friendly payment process built into their CRM call flow
- No requirement to work in a ‘clean room’ as there is no access to secured data
- Enables more flexible working – work remotely and securely with confidence
- Significantly reduces the cost and resources required to ensure PCI DSS compliance
- Mask all sensitive customer data from recordings
- Enable secure IVR payments
- Comprehensive high-availability deployment options
- Removes a considerable proportion of your compliance obligations for PCI DSS
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| 2022 Release with SIP Trunk Integration | MiVoice Business | 9.1 | HO3914 |
| 2022 Release with SIP Trunk Integration | MiContact Center Business | 9.2 | HO3914 |
Certification
Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.
How to Get
Please visit www.sycurio.com
Key Resources
Support
Application support: Please contact Sycurio at www.sycurio.com
Integration support: Please contact your Mitel Channel Partner/Reseller
About by Sycurio
Sycurio helps organisations simplify how they manage payment security, regulatory compliance and consumer data protection. Our industry-leading data security solutions and services enable you to safeguard every customer interaction, in every channel.
Email:[email protected]
Website:https://www.sycurio.com