SecureCo Intelligent Voice Platform - Cloud Appliance for MiVoice Business
SecureCo
App Overview
SecureCo provides a cloud-based infrastructure-as-a-service (Cloud) solution for hosting Mitel MiVoice Business instances. The solution includes the Mitel Border Gateway, MiVoice Business PBX Appliance, and MiCollab Collaboration/UC Appliance.
As a part of SecureCo's Intelligent Voice Platform (IVP), you get maximum flexibility to create your own communications environment with full control over upgrade and maintenance windows.
MiVoice Business connected on your IVP account provides flexible SecureCo carriage options, enables seamless inbound and outbound calls and makes speech intelligence and call recording possible, across the entire voice stack.
Benefits of SecureCo Intelligent Voice Platform - Cloud Appliance for MiVoice Business
Hosted by SecureCo
MiVoice Business hosted by SecureCo in the cloud, no infrastructure is required, offering a hassle-free and scalable option.
Managed by you
Automated provisioning in minutes means you no longer have to wait for manual orders or deal with cumbersome virtual machines, putting you in control.
Multi-region infrastructure
Choice of regions to ensure performance, low-latency and high-quality voice calls, giving you and your clients peace of mind.
Features
- Hosted Mitel solution as-a-service
- Flexible solution packages for scalability
- Redundancy add-on
- Automated provisioning
- Globally available
- Conversational AI
- Call recording
- Call analytics
- Global SecureCo telephony for inbound / outbound / toll-free services
- Bring your own carrier support
- IVP self-serve portal
- Intelligent RevOps accessible
- Secure payments accessible
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| N/A | MiVoice Business | 10.0.0.76 or higher | N/A |
| N/A | MiCollab | 9.6.2.9-01 or higher | N/A |
| N/A | Mitel Border Gateway | 11.5.0.89 or higher | N/A |
Certification
Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.
How to Get
Please contact your Mitel Channel Partner/Reseller
Key Resources
Mitel Feature Flyer
Mitel Profile Partner Brochure
IVP Product Brochure
Support
Application support: Please email www.secureco.co
Integration support: Please contact your Mitel Channel Partner / Reseller
About SecureCo
SecureCo is on a mission to make enterprise communication secure and easy.
We believe in a world where everyone feels valued by the companies they deal with. Today, consumers want empathy when interacting with brands, and we are enabling this for over 20,000 contact centre agents and business professionals through our Intelligent Voice Platform (IVP).
Every month, SecureCo’s IVP delivers millions of calls to world-leading systems integrators, software providers, and enterprises. It offers a no-code solution that helps organisations reduce the complexities of deploying and managing voice technologies and improve customer experiences. IVP acts as a hub connecting all of a company’s calling, contact centre and unified communications technologies with the services required to create the customer experience of the future, one that prioritises convenience and empathy. This means customers can now take advantage of real-time voice-based AI services as well as simplify their cloud migration whilst keeping existing investments.
Phone: +1 888 724 1583 (North America)
Email:[email protected]
Website:www.secureco.co