North Supply Call Recorder
North Supply
App Overview
Call recording is a great way to improve your business, whatever its size. And we can help find the perfect choice for you – whether you want to record calls locally on your PC or catalogue thousands of hours of audio in a searchable, secure place. The Solo, Lite, and Enterprise Recorders support premise-based IP or Analogue connectivity across all telephone systems.
Benefits of North Supply Call Recorder
The Right System for your Business
The North Supply Voice Recorders are available from a single user capability (VR SOLO), to a small to medium enterprise (VR LITE), and finally to the Large enterprise (VR Enterprise) with growth capability.
Resiliency
Call recording functionality, media, and metadata is critical to your orgnisation. The VR Enterprise supports redundancy and resiliency to ensure the service is available at all times.
Feature Rich
North Supply Voice Recorders offer a wide range of features tailored to your business needs like powerful call filters, live monitoring and more. There are plenty of upgrade options like Agent Evaluation, Screen Capture, PCI call pause/ restart and Speech-to-Text.
Features
- Analog, Digital and IP Recording
- Connects to Customer-supplied PC via USB or LAN
- Supports Stop-Start functionality
- Records Analog Digital and SIP trunks/lines
- Search and Playback capability
- Search by extension
- Central Storage
- On-site and Off-site archiving
- Quality Monitoring, Evaluation, and Screen Capture
- Recording of Android and iOS smartphone calls
- Real-time Monitoring
- CRM integration via Web service APIs
- Redundancy & Resiliency
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| 5.4.x | MiVoice Business | 9.0 SP1 PR1 | HO3154 |
Certification
Compatible: The 3rd party solution or service is globally interoperable with Mitel Products and is eligible for Mitel MSA Support.
How to Get
Please visit us at www.northsupply.com
Support
Application support: www.northsupply.com
Integration support: Please contact your Mitel Channel Partner / Reseller
About North Supply
Our mission is to connect people and shape the way digital services are used in business. We help our clients to improve their digital business management and customer experience. Our international team of experts helps your organization find solutions that ensure you reach your goals. Our ways of working: A Strategic mindset – Customer centricity – Openness & Honesty
Website:www.northsupply.com