Datatal Flexi Tid
Datatal AB
App Overview
Flexi Tid is a mobile and web-based application that creates conditions for healthcare providers to offer high-quality care and advice across multiple channels and thus give patients the care they need, when they need it. Care seekers can easily book an appointment for contact via the desired channel and regardless of the focus of the business, Flexi Tid contains extensive functions to improve the work environment, automate communication flows and reduce annoying waiting times.
Benefits of Flexi TID
Increased Access and Better Service
By being able to receive bookings even outside the business's opening hours, as well as offer digital healthcare meetings.
Dynamic Statistics
Flexi Time's dynamic statistics, it is easy to get an overview of availability, call patterns and service levels, as well as how to best staff the business.
Intuitive Agent Dashboard
Our agent web is both clear, easy to work with and intuitive. The administrator gets an overview of all bookings received and gets a color indication of when a booked time is approaching.
Features
- Appointment booking
- Integrated Voicemail
- Integration with Medical Records
- Direct queue
- Scheduled Multi-level menu items
- SMS Module with confirmation
- Prioritization based on case selection
- Staffing schedule
- Multiple language support
- Web-based intuitive interface for case management and administration
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| 5.11 | MiVoice MX-ONE | 6 | Certificate of Function |
| 5.12 | MiVoice Office 400 | 5 | Certificate of Function |
Certification
Approved: The 3rd party solution or service is interoperable with the Mitel product(s), for specific regional market(s) and is eligible for Mitel MSA Support.
How to Get
Please Visit Datatal ab at www.datatal.se
Support
Application support: www.datatal.se
Integration support: Please contact your Mitel Channel Partner/Reseller
About Datatal AB
Datatal is a software and application developer specialized in solutions in corporate communication. For almost 30 years, we have been a visionary and innovative player in the Nordic market and our solutions daily help companies in all industries to create customer value and communicate in a simple and effective way. Our strong awareness, insight and expertise are used to create long-term stable relationships with customers, resellers, and partners. Our ambition is to be associated with quality and service in all respects. Great responsiveness to our customers' needs and customer-driven product development means that we would like to see you as a customer participate and influence. Therefore, do not hesitate to contact us if you have any wishes on how we should further develop our existing products.
Website:www.datatal.se