Callation Call Reporting
Callation
App Overview
Our goal is to provide you with accurate and easy-to-understand reports that offer valuable insights into your telephony-based activities. To this end, we provide a diverse range of reports, an intuitive dashboard interface, the capability to schedule reports, and the option to receive alert notifications based on predefined triggers. Our reporting options continue to expand to meet the evolving needs of businesses, and we are also capable of creating custom reports for customers in situations where a tailored solution is required.
Benefits of Callation Call Reporting
Call Reporting
It's very easy to start running reports with our intuitive, easy to use reporting interface. We strive to provide fast and efficient reporting. Speed of delivery is one of the cornerstones of our service.
Dashboards
It's very easy to start running reports with our intuitive, easy to use reporting interface. We strive to provide fast and efficient reporting. Speed of delivery is one of the cornerstones of our service.
Cloud Platform
Our services are hosted in the cloud. Meaning you don't need to run your own reporting servers, and we are continually evolving. Developing new features and options base on customer needs.
Features
- Customizable User Dashboards
- Ability to Share Read-Only Dashboard Views Simply and Efficiently
- Call Search with cradle-to-grave style views
- Ability to run reports adhoc or run to a schedule
- Configure Event Triggered Alert Notifications
- Assign roles to users to limit their visibility to calls and statistics for a particular site or department.
Compatibility & System Requirements
| Partner Version | Mitel Product | Mitel Version | Technical Documents |
|---|---|---|---|
| Core Platform | MiVoice Business | Release 8.0SP3 PR3 or later | N/A |
| OIG Data Sync (Optional) | Open Integration Gateway (OIG) | Release 4.2 SP4 or later | N/A |
Certification
Certified: The 3rd party solution or service is interoperable with the Mitel product(s), for Products/Solutions that Mitel resells with support provided by Mitel Product Support.
How to Get
Contact your Mitel Channel Partner/Reseller or Reach out Directly via callation.com.au
Key Resources
Support
Application support: Please contact Callation at callation.com.au
Integration support: Please contact your Mitel Channel Partner/Reseller
About Callation
At Callation, we believe that every business, regardless of its size, deserves access to powerful and affordable call reporting solutions. That's why we created Callation - a cloud-based call reporting software designed specifically for businesses like yours.
Phone:1-300-536-766
Email:[email protected]
Website:www.callation.com.au