OpenScape Software Support delivers foundational support together with software license upgrades in a single offer that’s easy to buy, manage and renew, helping you stay current and protected.
OpenScape Software Support
Stay current and protected
OpenScape Software Support ensures your up to date with the latest software in a cost-efficient way. Safe and assured.
Icon
Remote Technical Assistance Centre
Access software updates (security updates, hot fixes, minor releases) via your Mitel Partner.
Icon
Software license upgrade entitlement
Entitlement to access and deploy new software versions of the products for which you have OpenScape Software Support.
Icon
Call desk access via your Mitel partner
Your Mitel partner will be able to consult with our product experts directly, to help resolve any complex problems.
Icon
Mitel online tools and resources
Access will be provided to the latest on-line tools and resources so that your partner is able to provide the highest levels of support.
OpenScape Software Support In Detail
Access to new applications
OpenScape Software Support makes possible the addition of new applications to your OpenScape solution, like Unify Phone, a hybrid unified communications solution designed to enhance flexible working and mobility. It integrates effortlessly with existing systems to provide reliable calling capabilities from Mitel platforms and extends them to business apps like Microsoft Teams®.
We've got you covered
"Unify OpenScape Software Support Services help you:
- Maintain and protect your communication and collaboration software investments
- Improve your budget planning for upgrades necessary to maintain your software at a supported release
- Keep your UCC software applications performing as expected
- Enjoy simplified ordering and renewals
- Improve operational efficiency by always being on the latest technology"
