Managed Services

Many organizations face the challenge of managing their unified communications and collaboration solutions effectively. All too often there’s a patchwork of legacy infrastructure and ad-hoc additions that were implemented to meet short term business needs. This creates unnecessary complexity and introduces risks to service levels. As a result, costs increase, and specialized skills and tools are needed to maintain operation. Mitel’s core Managed Service provides a cost effective, proactive service that takes care of all this for you, leaving you to do what you do best – focus on your core business.

Enhancing your existing UCC solution to deliver more value can be challenging. Legacy infrastructure, limited skills, and a lack of awareness of potential improvements can make change daunting. 

Our Advanced Managed Services, built on top of our standard offering, are designed to address these issues. We will assess your current solution against your business needs, identify value-creating use cases, and work with you to enhance your existing solution while protecting your investment. We will then manage the entire process to ensure successful deployment, operation, and adoption

Our premium managed services are tailored to your individual needs. These offerings extend our Advanced services by incorporating a full technology refresh and delivering a complete as-a-service solution to meet your UCC business requirements. By following our proven transition-to-transform methodology and leveraging our Total Services Lifecycle model, we ensure a structured process and add expertise to deliver solutions that provide real value to your business.