MiVoice Connect brings together all your communications and collaboration tools into one simple interface. Quickly and easily find contacts, check their availability, and connect with them via phone, IM, video, desktop sharing, or conference calling, without having to open a separate window or log in to new applications.
MiVoice Connect
Benefits of MiVoice Connect
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Exceptional User Experience Across All Devices
The secret to frictionless and intuitive communications is the MiVoice Connect client, which makes it easy to manage your call handling and collaboration tools. The intuitive user interface requires no VPN for teleworkers and lets you transition between desk phone, softphone, and the Connect mobile app seamlessly.
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Easy Administration and Management
With MiVoice Connect, initial setup and ongoing management is far quicker and easier than other on-premises solutions. Connect Director delivers a “single image” view of your entire network, no matter how many phones or sites you manage.
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Advanced Integrations
MiVoice Connect offers dozens of additional advanced applications and plug-ins that extend system utility such as the ability to merge call records with customer records to increase customer service efficiencies, identify sales trends, and optimize staffing.
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Low Total Cost of Ownership
MiVoice Connect has an established reputation for long-term cost efficiency built on the strength of its distributed architecture, ease of use, and simplicity of administration. We help you minimize costs and maximize business returns from your UC solution.
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The MiVoice Connect Difference
MiVoice Connect delivers an intuitive user experience, business continuity, and simple management. Its robust suite of switches and feature set is easy to use and navigate, eliminating the need for IT.
Powerful Enterprise-Grade Desk Phone
The 6900 IP Series is an innovative suite of desk phones with advanced features and accessories designed to improve productivity and mobility.
Flexible Customer Experience Management
Whether you’re a small business, have a small informal call center, or you’re looking for a sophisticated omnichannel customer experience management solution, MiVoice Connect can help you build positive customer relationships without costing a fortune.
MiVoice Connect
MiVoice Connect delivers the perfect union of communications and collaboration tools in one easy-to-use interface.
MiVoice Connect UC Client
The MiVoice Connect Client is a single client interface to help you manage your business communications using a desk phone, computer, or mobile device. With support for Microsoft Windows, macOS, and Collaboration for Web, the MiVoice Connect Client simplifies your day-to-day communications and streamlines your work.
MiContact Center Business
Whether customers have a few call center agents or a thousand omnichannel agents, MiContact Center Business puts customers at the center of your business with scalable customer experience solutions for sales, service, support, and more.
Mitel Revolution
Designed for today’s modern, mobile-centric world, Mitel Revolution sets the new gold standard for mass notifications.
White Paper
Read Now
Aragon Research Names Mitel Contact Center Leader for 2025
As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market
Features
- Desktop and mobile applications
- Real-time messaging, video, and voice calling
- Advanced 6900 Series desktop phones and wireless accessories
- Seamless integrations with leading business tools
- No VPN needed for remote use
- Multi-region/language support
- Softphone
- Workgroups
- Event wizard
- Contact center with multichannel routing
- Built for cloud, on-site, and hybrid deployments
- Historical reporting
Support
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