Mitel Connect Small Business Edition 100

Benefits of Mitel Connect Small Business Edition 100

Experience True Scalability
Mitel Connect Small Business Edition is designed to grow with your business.

Advanced Integrations
MiVoice Connect offers additional advanced applications and plug-ins that extend system utility, such as the ability to merge call records with customer records to increase customer service efficiencies, identify sales trends, and optimize staffing.
Is this product right for you?
Find the ideal product for your needs, or request a demo from one of our experts.
Easy to Provision, Easy to Manage
The SBE 100 is a Mitel Connect On-Site system that’s easy to deploy and manage, with true plug-and-play functionality. With basic training, administrators will be able to make day-to-day changes to user settings – the ongoing system management is easy via Director, where user settings, call flows, Unified Communications applications, and user permissions are managed. The SBE initially scales up to 100 users and, as your business grows, a simple upgrade allows your system to scale up to 20,000 users.

Reliability
Mitel’s unique purpose-built distributed architecture forms the heart of our unified communications platform, allowing for a rich feature set and highly reliable voice services. The result is a robust system with no single point of failure. Mitel Voice Switches are solid-state appliances that provide IP PBX phone system capabilities, call handling, and trunking with unmatched reliability and availability — the phone system will continue to place and receive calls even in the event of wide area network (WAN) failure.

Exceptional User Experience Across All Devices
The Mitel Connect Client, mobile app, IM, conferencing, and contact center features deliver frictionless and intuitive communications. It manages your call handling, lets you join a conference from any device and location, and delivers a consistent experience across PCs, Macs, iOS, and Android devices with its easy-to-use interface.

Aragon Research Names Mitel Contact Center Leader for 2025
As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market
Features
- Call routing
- Voicemail
- Music on hold
- Automated attendant
- Mitel Connect desktop client
- Mitel Connect mobile app
- Collaboration suite
- Third party integrations
- Softphone
- Mitel Connect Director
We Are Here To Help
Document Center
Your go to place for technical documentation about Mitel platforms, devices and technologies.
Learning Center
Unlock the full potential of your Mitel products with a suite of Mitel tutorials, courses, and videos.
Technical Support
Global technical support for customers, service providers and partners.