Mitel Connect Small Business Edition 100

Mitel Connect Small Business Edition 100 (SBE 100) is a full-featured communications and collaboration solution for your business that will empower users to work more efficiently and productively – at an SMB price. Mitel Connect SBE 100 focuses on ease-of-use and its mobile workstyle delivers streamlined features and intuitive interfaces so users can easily interact with each other and without constantly focusing on making the software work.
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Benefits of Mitel Connect Small Business Edition 100

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Experience True Scalability

Mitel Connect Small Business Edition is designed to grow with your business.

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Advanced Integrations

MiVoice Connect offers additional advanced applications and plug-ins that extend system utility, such as the ability to merge call records with customer records to increase customer service efficiencies, identify sales trends, and optimize staffing.

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Easy to Provision, Easy to Manage

The SBE 100 is a Mitel Connect On-Site system that’s easy to deploy and manage, with true plug-and-play functionality. With basic training, administrators will be able to make day-to-day changes to user settings – the ongoing system management is easy via Director, where user settings, call flows, Unified Communications applications, and user permissions are managed. The SBE initially scales up to 100 users and, as your business grows, a simple upgrade allows your system to scale up to 20,000 users.

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Reliability

Mitel’s unique purpose-built distributed architecture forms the heart of our unified communications platform, allowing for a rich feature set and highly reliable voice services. The result is a robust system with no single point of failure. Mitel Voice Switches are solid-state appliances that provide IP PBX phone system capabilities, call handling, and trunking with unmatched reliability and availability — the phone system will continue to place and receive calls even in the event of wide area network (WAN) failure.

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Exceptional User Experience Across All Devices

The Mitel Connect Client, mobile app, IM, conferencing, and contact center features deliver frictionless and intuitive communications. It manages your call handling, lets you join a conference from any device and location, and delivers a consistent experience across PCs, Macs, iOS, and Android devices with its easy-to-use interface.

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White Paper

Aragon Research Names Mitel Contact Center Leader for 2025

As a first-time recipient of the Leader designation for 2025 in the Contact Center Globe, Mitel’s offerings align with the direction of the Contact Center industry and the demands of the market 

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Features

  • Call routing
  • Voicemail
  • Music on hold
  • Automated attendant
  • Mitel Connect desktop client

  • Mitel Connect mobile app
  • Collaboration suite
  • Third party integrations
  • Softphone
  • Mitel Connect Director
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