Defining and differentiating your CX in 2023: what are the trends

What do customers really want from your brand? In times of economic uncertainty and global instability, the answer is likely to be consistency, reliability and trustworthiness. Even if their favorite product is out of stock, or the price has increased since their last purchase, great customer experience can smooth out the rough spots.

This webinar, focus on emerging and continuing customer experience trends for 2023, including the employee experience trends that affect your employee’s ability to deliver great CX.

SPEAKERS :

Dan Gingiss

Chief Experience Officer

The Experience Maker, LLC

Nick Riggott

Country Sales Director UKISA

Mitel

Want to learn more? Check out these resources

Understand the Value of Employee Experience with Mitel

In this eBook, discover the business benefits of positive employee (EX) and customer experiences (CX), and how unified communications technology helps you unlock the true value of high-quality EX.