- Education
- North America
- Midsize
- Premise
Palo Alto Unified School District
With an outdated landline-based phone system, staying connected across the district wasn’t easy. The phone lines and services were difficult to maintain and support, in part because the district did not have in-house technicians who were specifically assigned to manage phone issues. Rather, the IT department had to call contractors to handle moves/adds/changes (MACs).
At a Glance
With an outdated landline-based phone system, staying connected across the district wasn’t easy. The phone lines and services were difficult to maintain and support, in part because the district did not have in-house technicians who were specifically assigned to manage phone issues. Rather, the IT department had to call contractors to handle moves/adds/changes (MACs).
Goals
- Address outdated landline-based phone systems across 19 sites for greater cost efficiencies, easier management and better business communications
- Need for cost-effective, manageable phone system
- Many parts of PAUSD’s site operated on stand-alone, disparate PBX systems that weren’t centralized, integrated or scalable
Results
- Centralized IP phone system
- Scalable, modular architecture
- Anticipated savings of $100,000 over five years
- Lower TCO with simpler administration