- Hospitality
- North America
- Small
- Premise
Mainsail Lodging and Development
Mainsail specializes in hotel, corporate housing and resort property management and development. To improve productivity and the customer experience, they turned to Mitel.
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Goals
- Improve communications capabilities and functionality
- Gain more flexibility
- Provide a better user interface for employees
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Results
- MiCollab enables IT staff to work seamlessly from anywhere
- Improved speed in connecting with customers and potential customers
"When we were evaluating Mitel, we came across a lot of features that impressed us. The UCC license platform allowed my salesforce to work wherever, whenever, no matter what the circumstance was. It gives us a failover capability that might not necessarily be available with other platforms. I have the ability to basically turn on my laptop and make a phone call, just like if it's anywhere else in the world."
- Robert Melendez, IT Director
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