• Governement
  • North America
  • Midsize
  • Premise

City of Atlantic Beach

Located on a small island, with city hall situated only four blocks from the ocean, the City of Atlantic Beach found that maintaining a functioning communications system during extreme weather was often a challenge. Now, even when the city is evacuated, they can ensure critical city communications continue to operate.

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At a Glance

“Being able to keep up with our citizens when these events happen is crucial. With the MiVoice system, we now have two-way communications and can take calls from citizens about downed power lines or trees, for example.” 

- Keith Randich, IT Director for the City of Atlantic Beach

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Goals

  • Critical need for communications system with 24/7 uptime during weather events
  • Ability for city employees to make and receive calls regardless of location
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Results

  • Flawless, uninterrupted communications during Hurricanes Irma and Matthew
  • City employees direct calls to their mobile or home phones during an emergency
  • New features and capabilities, including automated attendant and conference calling
  • 20% cost savings