MiContact Center Business Upgrade To Mitel CX
Whether you’re navigating rising expectations or simply ready for smarter tools, upgrading from MiContact Center Business opens the door to a more modern way of engaging with customers. Mitel CX brings AI-assisted support, virtual agents, and integrated analytics that help agents resolve issues faster and focus on more meaningful interactions. And because we’re committed to making your path forward as smooth as possible, the transition is designed to minimize disruption and includes flexibility through commercial and deployment models to fit your needs.
Rethink What Your Contact Center Can Do
Mitel CX
With Mitel CX you get:
- AI-powered virtual agents to enhance customer engagement across chat, email, SMS, social messaging, and video
- GenAI-enhanced analytics for deeper and faster customer insights
- A smooth upgrade path that minimizes disruptions
- Built to integrate with your current system and scale as your needs grow
- Commercial flexibility with perpetual (CapEx) and subscription (OpEx) models
