Productivity & Efficiency
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Customer SuccessRead moreImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Customer SuccessRead moreImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Productivity & EfficiencyRead moreThe Workplace Evolution of the Electronic Office
Meet the next generation of working styles. -
Customer ExperienceRead moreMeet AI: Your New Virtual Contact Center Assistant
The Jetsons, Star Wars, and WALL-E all had it right. -
Productivity & EfficiencyRead more3 Performance Goals for Remote Worker Productivity
Many elements are within your control in a traditional working environment, where your workforce gathers collectively in an office or similar building. You can design an optimal layout, comfortable set-up, and easily monitor your employees’ progress face-to-face. -
Productivity & EfficiencyRead moreHow Chatbots Save SMBs Valuable Time, Money, and Resources
Managing growth is one of the biggest challenges for small and mid-size businesses (SMBs). -
Productivity & EfficiencyRead moreReduce Business Costs with the Four “A”s of Unified Communications Technology
Rising energy bills, increased salary demands, high supply costs, equipment maintenance, software subscriptions, and inflation: business costs keep rising. Spending to stay competitive in today’s market while maintaining a cautious eye on the bottom line is the new modus operandi. -
Digital TransformationRead moreGenerating a Personal Touch? How ChatGPT Can Enhance the Customer Experience
Sally is the front desk manager at a local hotel. The front desk handset has been dropping calls. She reaches out to the telephony provider’s contact center to see if they can help. -
Communications & CollaborationRead moreUltimate Guide to Building Better Meetings
Online meetings pose challenges that in-person meetings do not. -
Communications & CollaborationRead moreBuilding Better Meetings: 4 Types of Meetings to Avoid in 2022
This blog is part one of our four-part Building Better Meetings blog series. We’ll be sharing tips and tricks on how businesses and organizations can optimize meetings in the hybrid work era.