Digital Transformation
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Digital TransformationRead moreBleisure and the Rise of Hotels as Co-Working Spaces
The rise in remote working challenges the concept of hotels as "just" for leisure or business. With a shift toward hotels as co-working spaces, properties must have robust technology and communication systems to cater to professionals considering bleisure travel: downtime before or after a business trip. These changes create a new hospitality experience, quickly becoming one of today's most sought-after solutions. -
Digital TransformationRead moreHealth at Home: The Benefits of Remote Care
Healthcare is rapidly shifting to a remote model, with doctors diagnosing and monitoring patients virtually. The change, initially driven by the pandemic, is likely to become the new norm for care due to an increasingly tech-savvy population. -
Customer SuccessRead moreImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Customer SuccessRead moreImprove the Healthcare Professional Experience and Reduce Burnout with these 7 Steps
How do we take care of the caregivers? Healthcare workers have always gone above and beyond to provide quality care to the patients who need it, often at the expense of their well-being. -
Digital TransformationRead more5 Top Tech Trends in Higher Education
Higher education is entering a new era. Colleges and universities have been forced to reevaluate their traditional approaches to learning and rapidly adopt new technology to meet students’ evolving expectations. -
Digital TransformationRead moreThe Top 3 Ways AI Is Transforming Financial Services Organizations
Just as quickly as artificial intelligence (AI) and machine learning (ML) are advancing, the banking, financial services, and insurance industry (BFSI) is leveraging the technology to increase efficiency, minimize risk, and improve the customer experience. Fifty-eight percent of financial leaders believe AI is vital to their company’s future success – a 49% increase from 2022, according to the 2023 State of AI in Financial Services. -
Digital TransformationRead moreEmpty Offices and Busy Neighborhoods: The Post-Pandemic Hybrid City
Cities are back. But they’re different than before. -
Customer ExperienceRead more8 Ways Financial Services Can Be More Innovative in CX
The pressures of the ongoing shift to a digital-first strategy force financial organizations to improve operational efficiency, reduce costs, and provide a best-in-class customer experience (CX). -
Digital TransformationRead moreTech-Savvy Finance: Improving Financial Services Workflows with Automation
The financial services landscape is changing rapidly. As more customers move their money to online-only co-ops and invest in cryptocurrency, traditional financial institutions like banks, credit unions, building societies, and investment management firms must revolutionize their services or face losing revenue to new digital disruptors. -
Digital TransformationRead moreAI and Machine Learning: The Next Partners in Healthcare
Artificial intelligence (AI) and machine learning (ML) are trending in the healthcare industry now – but they’re more than just fads. With the widespread adoption of telemedicine during COVID-19 and the need to reduce costs while treating record numbers of patients, AI and ML can potentially transform the medical sector.