Communications & Collaboration
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A Seamless Approach to University Admissions with Unified Communications and Collaboration
Over the past few years, higher education has undergone a seismic shift. As universities and colleges faced remote classes, lower levels of enrollment, and reductions in funding, they had to navigate digital transformation for online learning and admissions quickly. -
Cloud MigrationRead more
How to Choose the Right Cloud For Your Organization
In technology, many people assume the cloud is the cloud. After all, by definition, Unified Communications as a Service (UCaaS) is a unified telecommunications system based in the cloud. Make or take a call, send a text, and start a video chat or webinar; those words and images are hosted in the cloud. -
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Beyond the 9-5: The Benefits of a Flexible (and Shorter) Workweek
Did the pandemic genuinely change how we view the work-life balance? Many employees found they could be just as productive working a more flexible schedule from home as they could commuting to a 9-to-5 at the office. And they may never want to go back. -
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7-Step Onboarding Checklist for Reinventing and Making Hybrid Work Easier
The COVID-19 outbreak “forced” many companies to allow employees to work remotely or through hybrid work models. -
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The Digital Nomad Lifestyle: Balancing Work and Travel
For most, the pandemic felt like a time of closure. Schools, restaurants, shops, and offices all shut their doors, forcing people to work from home for months. For others, however, the chance to work remotely opened new windows: the opportunity to work wherever they wanted. -
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5 Common Myths About Internships (and Why Remote Internships are Great)
Internship programs allow businesses to foster new talent and get the chance to teach, mentor, and jumpstart someone’s career. -
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Conflict Management 101: Resolving Conflict in Business Communications
No matter the cause, workplace conflict is widespread. Over one-third (36%) of people report dealing with conflict often or even all of the time in their jobs. Managers spend over four hours each week dealing with conflict on average.
While conflict is unavoidable, experts agree it’s essential to resolve any issues before they become big problems. When handled correctly, conflict can be a way to identify opportunities to learn and grow stronger as an organization. -
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In Healthcare, Fewer Devices Means Better Collaboration
Even before healthcare professionals began grappling with the COVID-19 virus, hospital systems had started to evaluate how best to modernize their communications. -
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Democratizing Data is the Key to a People-Driven Organization
The concept of data-driven organizations has been around for decades. Today, we have sales data to drive business decisions. Customer data to drive marketing programs. Production data to drive operational efficiencies. Supply chain data to drive sustainability efforts. Business decision-makers use data to understand everything around them — except themselves. It’s true. Most organizations have limited insights into employee behavior, including productivity, collaboration, customer interactions (outside the traditional contact center), and meetings. -
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5 Ways to Support Working Parents in a Hybrid World. Shout-out to Moms!
Strong, resilient, dedicated, caring, multitalented: Odds are one (or more) words describe a working parent in your life.