Communications & Collaboration
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Communications & CollaborationRead moreWhy Getting Communications Infrastructure Right Has Become a Challenge
Eric Hanson, Chief Marketing Officer at Mitel, said it best “…UC isn’t about where it lives – it’s about what it delivers for the customer.” Communication is crucial to an organization’s success, but finding the solution that fits best can be a complex decision. -
Communications & CollaborationRead moreMitel CX: A New AI-Assisted Customer Experience Platform
Customer experience (CX) has undergone a profound transformation. Not long ago, it was siloed as a standalone function, fragmenting the view of the customer. Today, CX is a shared responsibility intersecting with critical business processes, making it central to organizational success. -
Communications & CollaborationRead moreWATCH: Redefining UC Horizons Expert Panel at Mitel Innovation Day 2024
Mitel wrapped up our 14th annual Innovation Day in October! But what exactly is Mitel Innovation Day? It's a time when we collaborate to share new ideas and nurture cutting-edge thinking to surface fresh ideas we can commercialize in our products. -
Communications & CollaborationRead moreImproved Care and Outcomes: The Cascading Impacts of Unified Communications in Healthcare
In healthcare and elder care, effective communication goes beyond good bedside manners. Whether it’s a timely alert to prevent medication errors or a collaborative treatment plan created by multiple doctors, strong communication plays a vital role in patient and resident outcomes. -
Communications & CollaborationRead moreRegulatory Demands on Unified Communications (UC) Technologies
Staying on top of regulatory demands has become a big challenge for organizations that rely on Unified Communications (UC) technology. As digital resilience and security draw more attention from regulators companies—especially in financial services— need UC systems to meet these higher standards. -
Communications & CollaborationRead more5 Communications Tricks to Raise Team ‘Spirits’ on Halloween
Hybrid and remote working solutions have increased business productivity in so many ways. Flexibility to work from anywhere and constant access across multiple devices reduces operational friction and helps teams accomplish more. -
Communications & CollaborationRead moreMaking Hybrid Work Successful: Strengthening Your Tech Stack
A recent survey shows that nearly seven in ten US workers prefer the option of a hybrid work model, meaning companies that are laser-focused on the Return-To-Work (RTO) movement without flexibility are losing out on top talent. -
Communications & CollaborationRead moreThe Future of Business Communications: Insights from Mitel CMO Eric Hanson
With a legacy of innovation spanning five decades, Mitel is well-positioned to help organizations navigate the challenges and opportunities of the modern workplace. -
Communications & CollaborationRead moreUnplug to Recharge: Disconnecting on Vacation
Connectivity is a central feature of modern business. -
Communications & CollaborationRead more10 Benefits of Virtual Meetings Over In-Person Meetings
With the majority of workers now back in offices on at least a hybrid work basis, conventional wisdom says there is nothing better for team collaboration than a face-to-face setting.