Welcome to our monthly roundup of Mitel news from around the globe.
In this edition, Mitel reinforces its leadership team by appointing a highly regarded tech executive as CTO. One of our flagship UC platforms secures industry recognition for delivering excellence and quality. Plus, we highlight a new agreement with an influential European communications wholesaler.
Our Mitel experts also share their insights on why modern UC solutions are the gift that keeps giving to retailers during the holiday rush and why focusing on customer lifecycle management (CLM) is more important than ever.
A quick note that we link to the article in its published language. In most cases, using your favorite translation software will allow you to read the article in your preferred language easily.
5 Mitel Must-Reads from November 2023
UC Today: Mitel Appoints New CTO
During Mitel’s 13th annual Innovation Day celebrations, we announced that Luiz Domingos will take over as our new CTO. He joined Mitel earlier in the year as part of the Unify acquisition. UK-based UC Today reports on the appointment and outlines his priorities on day one.
TMC: INTERNET TELEPHONY Magazine Names Unified Communications Excellence Award Winners for 2023
MiVoice Business is the latest Mitel product to attract industry attention. In November, our complete communications, collaboration, and customer experience solution was awarded a 2023 UC Excellence Award by INTERNET TELEPHONY magazine.
DeliveryX: Preparing UK businesses for the Christmas retail rush
Making a list and checking it twice isn’t just for Santa! Retailers have been preparing for the holiday rush for months, and modern business communications tools can play a vital role in boosting the customer experience during these hectic weeks. Mitel's Head of Retail in the UK, Dean Clark, examines how brands can differentiate themselves by utilizing modern UC technology that focuses on mobility, instant connectivity, and omnichannel strategies.
IT Reseller: V-Valley suministrará la oferta de comunicaciones unificadas empresariales de Mitel
This month, Southern European distributor V-Valley announced it had agreed with Mitel to offer its solutions to its client portfolio in Iberia. The news follows a deal earlier in the year, which covers Italy. Mitel’s Channel Director for Spain, Juan Carlos Muñoz, says the agreement is especially great news for Mitel’s growing regional partner network.
Channel Info: Navigate economic uncertainty for channel partners with CLM
Mitel greatly emphasizes customer lifecycle management (CLM), and for good reason. As our Country Sales Director for UKISA explains, channel partners who prioritize the buyer's needs better understand each organization's unique requirements and can deliver maximum business value.
