Voice

But how about “spring cleaning” your communications tools? The average employee uses 17 different cloud applications, three content-sharing services, and three collaboration tools. Yikes.

Work for a government, education, or nonprofit agency? You can choose between two options

We heart marketing as much as anyone. But let's face it: The arrow is usually pointed at prospective customers.

Much has been written about protecting customer and employee data, but what about protecting your customers and employees?

Once upon a time, office workers walked around with cricks in their necks from cradling phone handsets between their heads and shoulders. Fortunately, phone technology has advanced since then.

From a global pandemic to inflation-hitting highs that have been unseen since the 1970s, small business owners know all too well the importance of preparedness to handle business disruption. Not to mention, customer expectations have reached an all-time high, and delivering an optimal customer experience has become more critical than ever before. On the flip side, employee needs have also changed, with many desiring more flexible and fulfilling work options.

Metrigy’s Workplace Collaboration: 2023-24 global study of 440 organizations find substantial deployment of on-premises and hosted unified communications platforms within financial services and healthcare industry participants. Nearly a third (32.3%) of financial services firms are deployed on-premises compared to 37.5% of healthcare organizations. An additional 22.6% of financial services firms use single-tenant private hosted cloud solutions, as do 12.5% in the healthcare vertical.

The COVID-19 pandemic caused us all to become more aware of cleanliness, hygiene, and what we're touching.

The 2023 edition of Enterprise Connect, held in Orlando, FL, brought together even more partners and customers than last year’s successful event. While the agenda included the expected vendor, consultant, and analyst presentations, it also included such activities as morning yoga and running, a booth crawl, and opportunities for attendees to connect during coffee breaks and other activities.

Monsoons, volcanoes, wildfires, droughts, hurricanes, and typhoons. Natural disasters have been occurring with more severity and frequency than ever. In 2022, extreme weather events broke records worldwide and are on a dangerous upward trend.