Communications & Collaboration Articles

A collection of articles on all aspects of business communications and collaboration, including topics like business phone systems, collaboration software, contact center systems, cloud and hybrid deployment models, IoT, M2M, AI and more.

  • Virtual Business Phone System Comparison: What You Need to Know

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  • Learn About the Transatlantic Cable

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  • Multi-Line Phone Systems

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  • Multimedia Contact Center: Revolutionizing Customer Support in the Digital Age

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  • Contact Center vs. Call Center

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  • Session Initiation Protocol (SIP) Explained

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  • Business Communications Etiquette

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  • John Mitchell, Dr. Martin Cooper, and the Cell Phone

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  • Top 5 Benefits of Hybrid Cloud Communications & Collaboration Solutions

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