No matter the cause, workplace conflict is widespread. Over one-third (36%) of people report dealing with conflict often or even all of the time in their jobs. Managers spend over four hours each week dealing with conflict on average.
While conflict is unavoidable, experts agree it’s essential to resolve any issues before they become big problems. When handled correctly, conflict can be a way to identify opportunities to learn and grow stronger as an organization.
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Communications & CollaborationConflict Management 101: Resolving Conflict in Business Communications
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Communications & CollaborationIn Healthcare, Fewer Devices Means Better Collaboration
Even before healthcare professionals began grappling with the COVID-19 virus, hospital systems had started to evaluate how best to modernize their communications. -
Customer ExperienceMeet AI: Your New Virtual Contact Center Assistant
The Jetsons, Star Wars, and WALL-E all had it right. -
Remote Working4 Ways to Upskill Remote and Hybrid Workers
While nobody particularly enjoyed the lockdowns we experienced in 2020 and 2021, it would be short-sighted to suggest that no good came out of them. Being trapped at home wasn’t super fun – but the advancements made to how we worked in that time were seen as a positive by almost everyone lucky enough to experience them. -
Enterprise CommunicationsMitel Leads the Way at Enterprise Connect
The 2023 edition of Enterprise Connect, held in Orlando, FL, brought together even more partners and customers than last year’s successful event. While the agenda included the expected vendor, consultant, and analyst presentations, it also included such activities as morning yoga and running, a booth crawl, and opportunities for attendees to connect during coffee breaks and other activities. -
Product NewsAnother Softphone Security Breach Shows the Importance of Software Assurance
As·sur·rance - a positive declaration intended to give confidence, a promise.
Software maintenance and updates, often called software assurance, aren’t what most companies think about. And yet, when companies fail to realize the importance of software assurance, big problems can occur, like last week’s softphone security breach that affected millions of people. -
Application IntegrationsVisns Studio Revolutionizes Communications in Hazardous Environments Using Mitel CloudLink
In today's fast-paced business environment, efficient communication is crucial for success. We recognize the importance of seamless communication and our partners’ roles in making these communications happen. I am delighted to highlight a unique solution developed by Visns Studio that leveraged Mitel's CloudLink APIs and the Mitel Developer Program. -
Digital TransformationAI and Machine Learning: The Next Partners in Healthcare
Artificial intelligence (AI) and machine learning (ML) are trending in the healthcare industry now – but they’re more than just fads. With the widespread adoption of telemedicine during COVID-19 and the need to reduce costs while treating record numbers of patients, AI and ML can potentially transform the medical sector. -
Security ComplianceWhat to Know About Communications Security in the Age of AI
Unified communications enable employees to communicate and collaborate more effectively through screen sharing, video conferencing, mobile apps, and more.