MiTAI MWI support requires configuration in the Network Elements and Mailbox Maintenance.
Note: For MiCollab deployments, this configuration is done in the Users and Services application.
To configure the HCI Reroute Hunt Group number:
From the navigation tree, click Offline Configuration > Edit Offline Configuration. The Offline Configuration navigation tree opens.
When prompted to Duplicate Active Configuration, click Yes.
In the navigation tree, click Network Elements, select the ICP/MiVoice Business to modify, and then click Edit.
In the HCI Reroute Hunt Group Number for Mitai MWI field, enter the HCI hunt group number.
In the navigation tree, select Commit Changes and Exit. Confirm the commit. Your changes are now saved to the duplicate (inactive) configuration. Configuration changes will not take effect until you have activated the inactive configuration.
To create or modify a mailbox for MiTAI MWI:
Follow the instructions to create or edit a mailbox. On the Message Waiting tab, select the MiTAI Messaging option.