The following sequence shows the prompts and responses necessary to add a mailbox by phone. This procedure can only be performed from the administrator’s mailbox.
Press A (the 2 key) to Add a mailbox.
When prompted, enter:
the mailbox number to add
a Features class of service (FCOS)
a Limits class of service (LCOS)
a two-digit message waiting type
The system responds: "Mailbox <number> added." and then returns to the Administration Menu.
Note: To confirm that the values entered are correct, press M (the 6 key) to modify the mailbox you just added. Press the # key (pound) in response to each prompt to leave all values unchanged.
There are important differences between creating a mailbox on the Text/Web console and adding a new mailbox by phone.
Programming for NP Receptionist cannot be added by using the phone. The system does not prompt for treatment types, mailbox extension numbers, or attendant extension numbers.
When Administration by Phone prompts for a Features class of service, enter the FCOS. The system accepts any FCOS number from 1 through 640, regardless of whether any feature bits are programmed for that FCOS. Error messages are not issued; be certain to enter the correct FCOS.
Enter the LCOS when Administration by Phone prompts. The system accepts any LCOS number from 1 through 640; be certain to enter the correct LCOS.
Any valid message waiting indicator can be assigned to the mailbox, but information such as paging cannot be added by phone.
This message waiting indicator does not work without extra programming. Mailboxes requiring extra programming may be created on the maintenance console. See MWI Types.