Also see: List of topics that have been changed/added for Release 5.0.
IMAP for Advanced UM:
When using the IMAP connector with Exchange Server 2007 or 2010, it is now possible to configure a superuser account to access the accounts and inboxes of the users in order to synchronize voicemail and email messages. This eliminates the need for users to update their Advanced UM Email Password when they change their email client passwords.
Secure IMAP connections are now supported for Exchange Server 2007 and 2010. If this feature is enabled, the entire communication session, including passwords, is encrypted using SSL with digitally signed certificates.
Virtual MAPI Gateway: The Advanced UM MAPI Gateway can now be installed as an appliance within a VMware virtualized environment.
Speech to Text: You can enable text transcription of voice messages for NuPoint users (UM Standard, UM-SMTP, and UM Advanced). This feature is available only in North America for English-language messages.
OCP for Outlook 2010: The Outlook Client Plug-in (OCP) is now supported on Microsoft Outlook 2010 (32- and 64-bit). The plug-in provides new multimedia controls that enable you to manage your messages in an intuitive manner.
Bilingual Service: This feature allows you to program a line group with two prompt languages, setting one as the primary language and the other as the secondary. When outside callers reach the attendant, they will be asked to select their preference (for example, English or French), and then hear prompts only in that language. Before you can use this feature, you must install the alternate-language prompt software.
Fax Confirmation: If feature bit 199 is enabled, a confirmation voice mail message will be placed in the user's mailbox when the user successfully transmits a fax. If the feature bit is disabled, voice mail messages will be generated only for failed fax transmissions. In addition, if an Email Fax Confirmation address is configured, email confirmation messages will be generated for both successful and failed fax transmissions. The following table summarizes the fax confirmation scenarios:
Receipt Type |
Successful fax transmission |
Failed fax transmission |
Voice Message |
Provided if feature bit 199 is set |
Always provided |
Email Message |
Provided if email address configured |
Provided if email address configured |
Note: The Fax Confirmation feature includes new LCOS Default Values for Call Placement Limits and Fax Limits. Since these values only take effect on new implementations, you should check your existing settings to ensure they are satisfactory.
Browser Support: The NuPoint UM Web Console and Web View applications now support Mozilla Firefox versions 3.5 to 12, as well as Internet Explorer 9 for Windows Vista and 7.
Virtual NuPoint: Virtual NuPoint (vNuPoint) UM is qualified for VMware vSphere 5.0 and supports a broad support of VMware vCenter management tools, including High Availability and Site Recovery Manager (SRM).
When upgrading a NuPoint Single Server to Release 5.0, you must perform a fresh MSL installation. See the NuPoint Unified Messaging Technician's Handbook for details.
When programming directory numbers for NuPoint UM in the MiVoice Business (3300 ICP), select "Full" as the Service Level. Selecting any other Service Level (such as "Trusted") will prevent the NuPoint ports from registering. If this problem arises, you must reconfigure the MiVoice Business and restart the NuPoint server.
NuPoint UM Release 5.0 software is supported on all platforms except the NuPoint 640 platform, which is limited to Release 4.2 software.
NuPoint UM as a Trusted Service: From this release onwards, NuPoint UM should be configured as a Trusted Service in MCD (3300 ICP) Release 5.0 SP1 and later. To do this, access the User and Device Configuration form in the MCD System Administration Tool and change the Service Level for the NuPoint DN from "Full" to "Trusted." NuPoint will then authenticate itself to the MCD using SSL certificates and MCD licenses will be freed for other uses. For more information, see the NuPoint UM Technician's Handbook and the MCD System Administration Tool Help. Note: If you do not change the Service Level to "Trusted" in MCD R5.0 SP1 and later, registration will be delayed while NuPoint reverts to being a "Full" service application. This process can take up to three minutes.
NuPoint and vNuPoint are supported on the Mitel Standard Linux (MSL) 9.4 operating system (32-bit version only).
A new "cache" option has been added to the Blades panel. It enables you to download software blades for installation/upgrade at a later time.
USB storage devices may now be formatted with the NTFS file system in addition to FAT32 and EXT3. This allows for file sizes larger than 4 GB.
There is no longer a need to log in a second time after selecting “Access Server Manager” from the Server Console menu.
Cluster management has been made easier: You can now remove a cluster simply by clearing its Cluster IP address, and you can update a password and have the change replicated across cluster nodes.
The NuPoint OVA file includes a new blade, known as the Mitel Virtualization Framework (MVF) blade, which manages optional VMware features like Site Recovery Manager and High Availability. See the NuPoint Unified Messaging Technician's Handbook for installation instructions.