Remote Teleworker Service Administration

From a MiCollab system in LAN mode (server only), you can administer teleworker services that are running remotely on an MBG server in the DMZ.

To support this configuration, you must install MiCollab with MBG in the LAN and install the MBG server with the teleworker service in the DMZ. You then create a cluster on the MBG server with the MiCollab teleworker and MBG teleworker service as the only members of the cluster. Refer to the MiCollab Installation and Maintenance Guide for instructions on how to upgrade to this configuration.   

For instructions, on how to administer a remote teleworker configuration:

  1. Access the server manager.

  2. Under Applications, click Mitel Border Gateway.

  3. After the application appears, click in the top right corner of the screen.

  4. Follow the instructions in the online help to administer the remote teleworker services on the MiVoice Border Gateway.

Note:  Only provision the teleworker services from the MiCollab server. Do not provision teleworker services on the MBG server; otherwise, the MiCollab and MBG databases could become out of sync.

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