Create or Modify Mailboxes

After completing the setup for Receptionist, you must modify existing mailboxes or create new ones so that system users can use NP Receptionist. 

Mailbox-NP Receptionist Interaction

Enter the following data for a mailbox so that it can interact with NP Receptionist:

Special Mailboxes for Single-Digit Access

For this menu, configure the Administrator’s mailbox as a tree mailbox that allows the user to press a single digit to access other mailboxes. In the example given, pressing 1 accesses a chain mailbox to dial an extension or dial by name. Pressing 2 accesses a "greetings only" mailbox that plays the week’s training schedule. Pressing 3 accesses a number answered by a customer service representative. 

For instructions to modify or create mailboxes, see the Mailboxes section.