Mailbox Statistics Reports

Overview

Mailbox usage statistics reports are available through both the Mailbox Maintenance Menu and the Reports > Statistics > Mailbox Statistics Menu.

The Mailbox Maintenance Menu offers the following reports discussed in the Mailbox Configuration section:

The Reports > Statistics Menu  offers three reports that provide summary "snapshots" of current mailbox usage and speech storage.

Total Speech and Account Breakdown Report

The Total Speech and Account Breakdown Report summarizes account (mailbox) statistics and speech statistics for all mailboxes in the system. Speech storage is used for messages, names, and greetings. A sample Total Speech and Account Breakdown Report is shown here:

ACCOUNT STATISTICS

Mailboxes:            8814       0 %

Dist Lists:              0       0 %

Copy Lists:              0       0 %

Config Records:          0       0 %

Statistics Records:      0       0 %

-------------------  -----    -----

Total:              42445043204294967290 %

                            Total             Free      Used

 Message Numbers        268403456        268403422       0 %

   Speech Blocks         36478574         28807719      21 %

SPEECH STATISTICS

               Amount    Frames    Blocks    Blocks

               ------    ------    ------    ------

greet1:            13      4957         0       0 %

greet2:             1       224         0       0 %

greet3:             1       192         0       0 %

greet4:             1       224         0       0 %

names:              9 134635984         0       0 %

dlnames:            0         0         0       0 %

fax greet:          4      2784         0       0 %

fax msg:            0         0         0       0 %

messages:           9 245467360   7670855      21 %

blocks used by greets and names:      0

blocks used by fax messages/greets:   0

average time in seconds for messages: 44399

(END)

Run the Total Speech and Account Breakdown Report

  1. From the Main menu, select (R) Reports, (S) Statistics, and then (R) Mailbox Statistics.

  2. Select (B) Total Speech Account Breakdown.

  3. Select an output routing for the report:

The system displays, saves, or prints account statistics, speech statistics, and a summary of message statistics.

 

Idle Mailboxes Report

The Idle Mailboxes Report

A sample Idle Mailbox Report is shown here:

                                              >>> Mitel Corporation <<<

                               MAILBOX STATISTICS

                            Fri Nov 13 14:54:22 20XX

The following mailboxes have NEVER logged in:

1234       1235       1236       1250       1251       1252       1253

1254       1260       1261       1262       1263       1264       5000

5002       5008       5108       5399       5400       8521       9998

9999       10000      10001      10002      10003      10004      10005

 

MAILBOX STATISTICS  since Tue Nov  1, 20XX  8:00 am

      8814     Mailboxes included in this report

         2     Mailboxes with activity

      8812     Mailboxes have never logged in

         2     Mailboxes have logged in

         7     Mailboxes with pagers

         0     Total calls to pagers

         0.0   Average calls to pagers per subscriber

         0     Wakeup messages received

        10     Total messages deposited

        25     Total greets played

        52     Total logins

        14.1   User connect time (minutes)

         4.5   Caller connect time (minutes)

         0.0   Disk usage (minute_size*hours_kept)

         0.2   Average user connect time

         0.1   Average caller connect time

FCOS Mailboxes

---- ---------

   1        6

  10        3

  17        1

  20        1

  22        1

  32        6

 

MAILBOXES BY LCOS

LCOS Mailboxes

---- ---------

   1     8805

   2        6

  20        2

 200        1

  36        2

 

MAILBOXES BY DEPARTMENT CODE

Department Code   Mailboxes  New Since Last Gather

---------------   ---------  ---------------------

No code                8810   8803

Sales                     4      1

                             ---------------------

TOTAL NEW SINCE LAST GATHER   8804

Run the Idle Mailboxes Report

  1. From the Main menu, select (R) Reports, (S) Statistics, and then (R) Mailbox Statistics.

  2. Select (I) Idle Mailboxes.

  3. Select an output routing for the report:

The system displays numbers, FCOS, LCOS, and department codes of all idle mailboxes. The report summarizes idle mailbox activity.

 

Mailbox Totals Report

The Mailbox Totals Report gives the same type of information as the Idle Mailboxes Report; however, it reports all mailboxes on the system. The "Mailboxes with Activity" entry shows the number of mailboxes that are logged into or that receive messages.

To Run the Mailbox Totals Report

  1. From the Main menu, select (R) Reports, (S) Statistics, and then (R) Mailbox Statistics.

  2. Select (M) for Mailbox Totals Report

  3. Select an output routing for the report:

The system displays, saves, or prints numbers of all mailboxes, FCOS, LCOS and department codes assigned to mailboxes. It summarizes mailbox activity.