Migrate MiCollab with MiCollab Client IDS to MiCollab IDS

Migration of MiCollab Client IDS to MiCollab IDS must be performed manually. You must copy the IDS settings from MiCollab Client into the corresponding fields in the MiCollab IDS Connection page and IDS Attributes Mappings page.

  1. Review the General Guidelines and Limitations.

  2. Under Applications, click MiCollab Client Service.

  3. Under Configuration, click Configure MiCollab Client Service.

  4. Click the Synchronization tab.

  5. Click Active Directory/LDAP Synchronizer and then click the LDAP link.

  6. Click Connection Settings to display the AD/LDAP Connection Settings. Use this table to match the MiCollab Client AD/LDAP settings with the corresponding MiCollab IDS Connection page settings.

MiCollab Client AD/LDAP Connection Settings

MiCollab IDS Connection Parameters

Description

Primary Directory Server

Domain name

Domain

Show LDAP Path Assistant

 

LDAP path

 

Server supports paging results

 

Do not import disabled accounts from AD

 

Search contents

Search scope

User Query

 

Username

Distinguished name

Password

Password

Default feature profile

 

Timestamp

 

Timestamp attribute

 

Timestamp syntax

 

  1. Click Field Mappings to display the AD/LDAP field attributes. The following  table maps the default MiCollab Client IDS field attributes to the MiCollab IDS field attributes.. 

 MiCollab Client Attribute

 Directory Server Default  Attribute

MiCollab Attribute

COMMON ATTRIBUTES

 

 

Direct Inward Dial Number

Directory key

objectGUID

User ID

Login ID

samAccountName

Login

distinguishedName

distinguishedName

Distinguished Name

mail

mail

Email

First name

givenName

First Name

Last name

sn

Last Name

Desk phone extension

ipPhone (See Note 1 below)

Home Element

 

 

MiCollab ONLY

 

 

department

Department

 

 

telephoneNumber

Directory Number

 

 

mobile

Mobile Phone Directory Number

 

 

objectClass

Object Class

 

 

otherTelephone

Secondary Phone Directory Number

 

 

preferredLanguage

Language

 

 

physicalDeliveryOfficeName

Location

 

 

employeeType

Role

MiCollab Client ONLY

   

Middle name

initials

   

Soft phone extension

otherIpTelephone

   

PBX Node

facsimileTelephoneNumber

   

Company name

company

   

Address

streetAddress

   

City

l

   

State/Province

st

   

ZIP/Postal code

postal code

   

Display picture

jpegPhoto

   

Note 1:  If you are migrating from MiCollab Client, you must either clear ipPhone attribute from the directory server or enter a different attribute.

  1. Synchronize the MiCollab Client database with the directory server database.

  2. Disable IDS (LDAP Integration) for the MiCollab Client application:

  1. Run the MiCollab Client Integration Wizard.

  1. On MiCollab in the Network Element tab of the Users and Services application, disable Single Point Provisioning.

  2. Create a MiCollab synchronization account on the directory service domain. The account must have read access.

  3. If Active Directory Authentication is required, ensure that a valid Certificate Authority (CA) has been configured for Active Directory. If LDAP Authentication is not required, you assign users new passwords on MiCollab using roles and associated user templates.

  4. On the directory server, ensure that the user data fields contain entries for the following attributes: samAccountName, givenName, sn, and distinguishedName. Otherwise, failed update errors are generated on MiCollab during the synchronization.  If an employeeType field is not specified the entry is sent to the detained queue.

  5. In the MiCollab Users and Services application, create user templates for the various roles in the enterprise.  In the templates, assign the phone and application services that you want to apply to the user data that is obtained from the directory server. In the templates, also set a password policy for the user data. You have the option of creating these templates from the UCC default templates.

  6. In the MiCollab Users and Services application, create roles that correspond to the employeeType attribute entries on the directory service. You can create these roles from the UCC default roles.  Note that when users are obtained from the directory server, if a user entry has a blank employeeType field, the update is sent to the detained user updates queue.

  7. Create a connection to the directory server:

  1. Configure Active Drirectory Authentication if required.

  1. Configure the IDS Attribute Mappings. Transfer any custom Directory Server Attributes that you recorded in the second table into the MiCollab IDS Attributes Mapping page.

Note: If you are migrating from MiCollab Client, you must either clear ipPhone attribute from the directory server or enter a different attribute.

  1. By default, user service data and Active Directory authentication is synchronized for all users. Specify any user records that you do not want to receive changes from the directory service. To prevent a user record from receiving updates from the directory server:

  1. Schedule synchronizations with the directory server database to occur on a regular basis during off-business hours (for example: daily at 12:00 am). These re-occurring synchronizations keep the MiCollab database up to date with database changes that are entered on the directory server.

  1. Perform a full synchronization from MiCollab with the directory server database.  The user entries are not distributed to the MiVoice Business because SPP is disabled.

  2. Resolve any  detained IDS updates on MiCollab.

  3. After the full synchronization is complete and you have resolved the detained updates, both the MiCollab and MiVoice Business databases match the directory server database.