About NP Receptionist Worksheets

This section provides information about using NP Receptionist worksheets.

Worksheet 1: If NP Receptionist is integrated with a PBX system, you may not have to assign a separate line group for NP Receptionist. To determine if you need to assign a line group to NP Receptionist, refer to the guide for your integration.

The online parameters on Worksheet 1 are those that NP Receptionist shares with the NuPoint Voice application.   

Worksheet 2: Worksheet 2 contains parameters that are specific to NP Receptionist software. Complete the Default options section only if the PBX switch at your site is not listed in the preceding section, PBX Dial String options.

Worksheet 3 and Worksheet 4: Worksheets 3 is the Extension Treatment Type worksheet into which you enter frequently-used instructions for specific mailboxes.  You might have one set of instructions for managers’ mailboxes, another for customer support staff, and another for sales representatives. Putting these instructions in a Treatment Type allows you then to provide a customize mailboxes by using the Treatment Type, rather than by individually configuring each mailbox.