Configure MiCollab Language

This page allows you to configure the following settings:

Change System Language

To change the system language:

  1. Under Configuration, click MiCollab Language.

  2. Select the desired language from the System Language drop-down box.

  1. If you set the system to use "English (United States)", you can choose to use numeric (default) or mnemonic prompts for NuPoint UM voice mail:

Note: The Use NuPoint Mnemonic English Prompt box is only presented if the NuPoint UM application is installed.

  1. Click Save.

The following conditions apply to the System Language:

Configure NuPoint UM Prompt Language

To configure a prompt language for the NuPoint UM system:

  1. Ensure NuPoint UM FCOS feature bit 51 "Do Not Switch Languages for Outside Caller" is assigned to the users' voice mailboxes.

  2. Under Configuration, click Application Suite Language.

  3. Select the desired languages from the NuPoint Prompt Language drop-down box.

  4. Record a bilingual or multilingual corporate greeting for the NuPoint UM system hunt group pilot number though the NuPoint UM administrator mailbox. Record the greeting in the "System Language" followed by the same greeting in the other selected languages; for example: “Welcome to Mitel Networks, Bienvenue à Mitel Networks; Bienvenido a Mitel Networks; Willkommen bei Mitel Networks”.

  1. Call into the NuPoint UM system hunt group pilot number and ensure that the prompts are played correctly.

  2. Instruct mailbox users to record bilingual (or multilingual) greetings for their mailboxes as required. Again, users should record their mailbox greetings in the "System Language" followed by the same greeting in the other languages; for example: “You have reached the voice mailbox of Jean Julian, please leave a message; Vous avez atteint la boîte aux lettres de Jean Julien, s'il vous plaît laissez un message; Usted ha llegado al buzón de voz de Jean Julian , por favor deje un mensaje; Sie sind auf der Sprachmailbox von Jean Julian erreichen, hinterlassen Sie bitte eine Nachricht”.

The following conditions apply to the other NuPoint UM prompt languages:

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