Client Only Delivery

The Client Only Delivery (Manage Clients) panel allows you to control the versions of the MiCollab Audio, Web and Video Conferencing client applications that are available to users.

To upgrade or downgrade an MiCollab Audio, Web and Video Conferencing client application version:

  1. From the MiCollab Audio, Web and Video Conferencing main page, under Configuration, click Manage Clients.

  2. Click Browse to open the File Upload window.

  3. Navigate to the new MiCollab Audio, Web and Video Conferencing client file (.rpm extension) to upload.

  4. Click Upload New Client to place the new client version on MiCollab Audio, Web and Video Conferencing server, which will automatically make it available for the users.

  5. Once the client package has been successfully uploaded and installed, a success message is displayed.

  6. When a new client package is uploaded, the following validation checks are performed on the package before the package is installed:

    1. Verify the package is a valid RPM file

    2. Verify the RPM has not been corrupted

    3. Verify the RPM is a valid MiCollab Audio, Web and Video Conferencing client RPM

    4. Verify the RPM version is not already installed

 NOTE: If any of these validation steps fail, then the RPM is not installed and an error message containing the reason for the failure is displayed

To restore an original client version:

  1. From the MiCollab Audio, Web and Video Conferencing main page, click Manage Clients in the navigation pane.

  2. Click Restore Original, button next to the client package to restore.

  3. Once the client package has been successfully restored to its original version, a success message is displayed.