Test Intermediate Attendant Call Processing

Use the test setup and this procedure to determine if NP Receptionist processes calls to the Attendant’s extension number.

  1. Take Station B (the “Called Party”) off-hook.

  2. Dial NP Receptionist from Station A (the “Calling Party”). Be sure that NP Receptionist answers with the appropriate greeting.

  3. Enter the mailbox number of Station B. NP Receptionist says, “I will ring Called Party. Whom may I say is calling? (if there is call screening)  Please hold."

  4. When NP Receptionist returns to Station A, choose the assistance option.

  5. Listen on the butt set for:

  6. Answer station C. NP Receptionist should announce, “Hello. You have a call for Called Party.”

Troubleshooting