Enable the Dial by Name Function

To enable Dial-by-Name:

  1. From the navigation tree, click Offline Configuration > Edit Offline Configuration. The Offline Configuration navigation tree opens.

  2. When prompted to Duplicate Active Configuration, click Yes.

  3. In the navigation tree, click Line Groups, select the line group to edit, and then click Edit.

  4. On the Dialing Plan tab, do one of the following:

  1. Click Save.

  2. In the navigation tree, select Commit Changes and Exit. Confirm the commit. Your changes are now saved to the duplicate (inactive) configuration. Configuration changes will not take effect until you have activated the inactive configuration.

Note: By default, callers must dial a user's last name first. For example, to reach, John Smith, callers would begin dialing S-M-I-T-H followed by J-O-H-N. If you want to switch this functionality and have callers dial a user's first name first (eg. J-O-H-N followed by S-M-I-T-H), you must update the Last Name First Flag in the Text Console.