Note: Call Detail Recorder is enabled through the Text Console only.
Call Detail Recorder features that define an NP OnDemand mailbox are Call Type 11 (Mailbox Purge) and Access Type 40. A CDR record is generated for mailboxes on demand for the following activities:
Mailbox created, including time and date
Message received, including time and date; shows the number of unplayed, played, and urgent messages
Message played, including time and date; shows the number of unplayed, played, and urgent messages
Mailbox deleted, n unplayed messages (could be zero) , including time and date
Number of minutes a subscriber was logged in to an NP OnDemand mailbox
You must configure CDR in order for call information about NP OnDemand mailbox creation and deletion to appear in CDR reports.
Enable modules and lines as required by your installation.
Include Call Type 11.
A Call Type 11 in CDR record field 13 indicates that an NP OnDemand mailbox has been deleted during the scheduled purge.
An Access Type 40 in CDR field 14 indicates an NP OnDemand access.