NP Forms FCOS Configuration

The NuPoint Voice software includes a pre-defined FCOS for use with NP Forms, and pre-defined FCOS for Rotational and Tree mailboxes.  There are also several individual FCOS bits that allow some flexibility in configuring NP Forms. 

NP Forms Default FCOS

NP Forms FCOS Bits

The FCOS bits that are useful in NP Forms applications are:

NP Forms Limitations

An NP Forms application can generate a lot of responses from callers, and these responses must be transcribed and taken off of the system or they will fill up the available voice storage. The NP Forms application has some built-in limits to reduce the chances of this happening.

If all Template mailboxes in an NP Forms application are full, callers hear, "I’m sorry, I cannot deliver your message now. Please try again later."