Congestion and Load Shedding

The Congestion and Load Shedding features in Mitel MiVoice Border Gateway (MBG) are part of its capacity management tools. These are used to ensure that MBG can handle high loads or network congestion scenarios without degrading service quality or causing system failures.

Congestion in MBG can arise when network traffic exceeds the available bandwidth, leading to delayed or dropped calls, especially for SIP and MiNet devices. MBG has mechanisms to monitor and alert administrators about such congestion, helping them take proactive measures.

Load Shedding is a process where MBG dynamically manages traffic during peak loads by prioritizing critical services while temporarily suspending lower-priority ones. This ensures that essential communication services remain operational, even during times of excessive load.

The MBG UI provides access to these congestion management features, allowing administrators to monitor real-time traffic, configure thresholds for alerts, and adjust load-shedding settings to maintain optimal performance.