To configure MBG for a call recording deployment with Mitel Secure Recording Connector, follow these steps:
- Enroll the CRE
- Review the call recording port ranges.
- Enable the service. On the MBG main page, click Call recording > Configuration. In the Secure Recording Connector frame, select the Enabled check box.
Note: For direct call recording, select Tone Injection options (optional).
- Select the secure connection mode matching your CRE implementation:
- MTLS (Mutual TLS): Select this mode if your CRE requires a certificate to connect and Enroll the CRE.
- PSK (Preshared key): Select this mode and configure a matching password to the one configured on your CRE.
- Click Save.
For indirect call recording:
- On the MBG main page, click the Network tab and click ICPs.
- Click
to add a new ICP or
to edit an existing ICP.
- Select indirect call recording capable and other ICP settings, and then click Save.
For direct call recording:
- Configure your MiNet devices, SIP devices, or SIP trunk.
- Restrict codecs for MiNET and SIP if required by your CRE.
To review the list of connected CREs and number of calls that are being recorded, see Call recording status.