Configure Contact Center

Use this procedure to configure settings for the MiContact Center application.

To configure MiContact Center settings:

  1. On the MBG main page, click the Teleworking tab and click Application integration.

  2. In the MiContact Center frame, enter or edit the options as required and then click Save:

Field

Description

MiContact Center connector enabled

Select the check box to enable support for MiContact Center.

MiContact Center server hostname or IP address

Enter the hostname or IP address of the MiContact Center server on your LAN.