Using the Search Feature

To ensure that visually impaired operators are able use the Search feature in an easy and efficient manner, follow these steps:

  1. Navigate to the directory where you want to perform the search. For more details of accessing the menus, see Menu Accessibility.

  2. To open the search menu, press the F11 key on the keyboard.

  3. To choose the field you want to search, use the UP and DOWN arrow keys on the keyboard.

    • The fields available for searching the Phonebook Directory are:
      • Name

      • Number

      • Department

      • Location

    • The fields available for searching the Call History Directory and My Call History Directory are:
      • Caller Name

      • Caller Number

      • Destination Number

      • Destination Name

      • Frequency

      • Type

      • Console DN

  4. To navigate to the search text box, press the TAB key on the keyboard.

  5. In the search text box, enter the text you want to search.

    The search results will update accordingly.

  6. To navigate through the search results, use the UP and DOWN arrow keys on the keyboard.

  7. To perform actions on a result:

    • To make a call to a selected number or contact, press ENTER on the keyboard.

    • To access details about the result, press the RIGHT arrow key on the keyboard.

      The available headers are:
      • Call

      • Privacy

      • Primary Phone Service

      • Busy Lamp Field

      • Name

      • Number

      • Comments

      • Department

      • Location

      • Email

      • Presence

These steps help visually impaired operators to effectively use the Search feature in various directories.