# Phone Book Lookup Upon Answer

With the Multiple Company feature, the Phone Book Lookup on Answer allows you to search for names within the corresponding company's directory.

To turn on or turn off Phone Book Lookup on Answer

- From the Directories menu, choose Phone Book Lookup on Answer.

  A check mark indicates if the Phone Book Lookup on Answer is enabled.

To answer a Multiple Company Directory call

When you answer a call, the Company name that appears in the Dialed Company field in the Source area is automatically populated in the appropriate Phone Book search field.

If you are using the MiVoice Business Directory, the Location field is populated. When Additional Database fields (ADF) is enabled, the Company field is populated.

To connect the call to the requested person

1. Place the cursor in the Name field.

2. Enter the name of the person requested by the caller.

See Phone Book section for information on search techniques.

Related Topic

- Multiple Company Directory

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