Recover a Released Call

You can recover an unanswered call that you released to the wrong extension in several ways.

To recover the last call transferred from the console

• Press in the Call Handling toolbar or the Recover keyboard key to retrieve a call that you just released to the wrong extension.

To recover a call that is not the last call you released from the console

• You can recover any released call if it still appears in your Transferred Calls display. See Retrieving a Transferred Call. You can also Pick Up the call.