Configuring MS Office Calendar Panel Without Azure Active Directory

Following are the steps to configure MS Office calendar on MiVoice Business Console without using Azure Active Directory:

1. From the Tools menu, select Options and then click Calendar.

2. Select the Enable Calendar feature check box.

3. Enter the Email Address for the operator. When the Enable Calendar feature is enabled or disabled, with no email address in the Email Address field, the console displays Not currently active. This means that the feature is not active. The Calendar Integration feature requires an authenticated email address to be functional.
4. Enter an Email Address and leave the Azure Client ID field blank. This will modify the status from Not currently active to Authentication pending, which means that the email address entered has not been authenticated with MS Office 365.

5. Click Test Connection to test and authenticate the user with MS Office 365.

   The default web browser will display a Pick an account form as shown in the following figure.

   If no user is signed in to a MS Office 365 account, the Microsoft "Sign in" form will be displayed. Select the user, or enter the user email account ID, the user will be authenticated using a web browser dialogue with Microsoft.

   

6. Click the signed-in user or enter the user's email ID. This authenticates the user on Microsoft and the Permissions requested window opens.

   This panel notifies that the selected account will be requesting access to certain Microsoft account data required for the MiVoice Business Console Calendar Integration feature to work.

7. Click the Accept button on this panel for the MiVoice Business Console Calendar Integration feature to work.

   

8. If Multi-Factor authentication is enabled for the user, the user will be prompted for a second authentication code.

9. For the second authentication, enter for Code, the access code that your smartphone authentication application provides and click Verify.

   

   If the authentication passes the requirements, there will be an acknowledgment browser window with text informing success.

   The MiVoice Business Console application further acknowledges successful authentication.

   

10. Click OK to close the authentication successful acknowledgment. The display Logged in as: user@customer.com indicates that Calendar integration has authenticated the email address you provided.

11. Click OK to save the changes to the Console database. This completes the configuration of MS Office calendar on MiVoice Business Console. The Calendar Integration feature is ready for use.