Additional Database Fields Feature

The Additional Database Fields (ADF) feature displays additional information about a directory entry in the Directories area, the Queued Calls area, and the Source and Destination areas.

The Additional Database Fields directory feature can be configured by your administrator to provide you with information, such as:

• First Name, Last Name

  or

  Full Name (mandatory)

• Telephone Directory Name (Display Name)

• Primary Phone Service (PPS) indicated by an icon in the Phonebook panel

• Extension (mandatory)

• Extension's BLF status

• Extension's privacy indicator

• EMail

• Instant Messaging

• Department

• Location

• Extension Type (for example, conference unit)

• Job Title

• Home Number

• Mobile Number

• Fax Number

• Company Name

• Comments (stored in a separate data file)

• Any other user-defined field for additional information, for example, license plate, lab extension, address, birth date, and so forth.

ADF can also be set up to display and distinguish

For viewing purposes, console operators can rearrange these fields as desired in the Phone Book or BLF displays.