Previous Releases

Release 1.0.3

The following features have been added/removed in this release.

  • The AI Voice Bot action is renamed to AI Voice Assistant and introduced under the Media category.

  • The AI CloudLink Chat Bot action is now renamed to AI Chat Assistant.

  • The ASRLanguage and TTSVoice parameters have been updated with the supported ASR/TTS Languages list in the Greeting, Dial menu and Dial by name actions.

  • The following actions have been updated to includenew parameters:

    • Dial by name

    • Transfer

    • Create chat transcript

    • Twilio send message

    • ChatGPT

    • OpenAI Assistants

    • AI Chat Assistant

    • AI Voice Assistant

  • The following triggers have been updated to include new parameters:

    • CM.com incoming messages

    • SIP DECT notification

    • VCCS Trigger

Release 1.0.2

The following features are added/removed in this release.

  • The MiVoice Business Entity Change trigger is newly introduced under the Developer category.

  • The ShouldTranscribe (Boolean) parameter has been added to the Record audio message action's input to enable transcription.

  • The Transcription parameter has been added to the Record audio message action's output to view the transcribed text.

Release 1.0.1

The following features are added/removed in this release.

  • The ASRInitialSilenceDetection parameter is updated to add the wait time for completing the greeting in the Dial menu, Greeting, and Dial by Name activity. The value can range from 0-59 seconds. The default value is 30 seconds.

  • The ASRSilenceDetection parameter is updated with the new default value as 30 seconds in the Dial menu, Greeting, and Dial by Name activity.

  • The Voice call is no longer supported in the Route interaction activity. This activity is now removed from the activity wheel.

Release 1.0

We're excited to announce the official launch of Mitel Workflow Studio. It is a modern, cloud-enabled platform built to streamline and automate business processes, improve customer experience, and empower your operations team.

This release delivers robust core functionality along with enterprise-grade reliability, seamless PBX integration, and extensive reporting features.

Parent topic: What's New in Workflow Studio
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